Software Development Manager

About this role

About Bazaarvoice   At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.   The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.   Our brand promise : closing the gap between brands and consumers.   Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.   It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalise their experiences, and give them the confidence to buy. Each month in the Bazaarvoice Network, more than a billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly - data that powers high-efficiency digital advertising and personalisation with unmatched relevance.   We're looking for an experienced Technical Manager with vast experience in managing high performing and self-driven team to join the Bazaarvoice development team as a Software Development Manager. The team is responsible for maintaining and developing products which leverage Bazaarvoice's massive data network using cutting edge technologies like Elasticsearch, Mongo, AWS Lambda, Docker. As a development manager on the Bazaarvoice team, you will guide a team of highly motivated engineers, work closely with product managers, collaborate and work with teams in different geographies to build new product capabilities, Review and optimise infrastructure cost, drive technical best practices to name a few. to build new products or capabilities on our existing platforms that will be leveraged throughout the company. You will help shape the products that power the future of Bazaarvoice.   Key Responsibilities: Overall Leadership of highly motivated team of Engineers. Excellent communication and ability to work efficiently with cross functional teams across geographies. Translate complex functional and technical requirements into individual release assignments. Work closely with Product managers to ensure we deliver value to our customers. Ensuring continuous improvement in engineering best practices, Software development and Delivery process that focuses more on Delivery outcome. Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies.   Essential Criteria: * 8+ years of Software Development management experience. * 4+ years of project management or scrum master experience. * Bachelor’s degree in computer science or equivalent experience. * 4+ years’ experience, with at least one full stack language such as Java, JavaScript, React, jQuery or similar. * Excellent verbal and written communication. * Strong presentation and technology leadership skills. * Ability to handle multiple competing priorities in a fast-paced environment. * Strong knowledge of data structures, algorithm, enterprise systems, and asynchronous architectures. * Experience recruiting and building high performance teams.   Desired Criteria: * Master’s degree in a technical field or an MBA. * Proven results-oriented person with a track record of delivery. * Demonstrated ability to inspire and mentor a technical team. * Knowledge of and experience in, maintaining software that has 24x7 operations, 5 9’s uptime requirements, and under very high usage load. * Experience managing the large budgets for AWS or other cloud platform. * Experience with continuous integration and continuous delivery pipelines. * Ability to adapt to new development environments and changing business requirements. * Experience managing contractors and distributed teams. * Works well in a team environment and be able to effectively drive cross-team solutions that have complex dependencies and requirements. * Demonstrated experience in setting long term strategic technical direction for one of more software engineering teams. * Experience with large distributed applications.     Why You’ll Love Working with Us? Work with cutting-edge technology in a collaborative, global team Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more). We’re Great Place to Work Certified (4 years in a row!). Hybrid work model (3 days in office – Prestige Pacific Tech, Kadubeesanahalli).