Site Reliability Engineer II

About this role

<div class="content-intro"><p><strong>Why Sony Interactive Entertainment?</strong></p> <p>Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.</p></div><p><span style="color: #000000;"><strong>Service Reliability Engineer</strong></span></p> <p><span style="color: #000000;">Do you want to use transformative technologies to achieve greater scalability and efficiency? Do you want a career that combines your engineering skills and your passion for video gaming? Are you fascinated by the technologies behind the Internet and cloud computing? If so, join us!</span></p> <p><span style="color: #000000;">As a part of Sony Computer Entertainment, the Gaming, Developer, and Future Technology group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.</span></p> <p><span style="color: #000000;">We expect our SREs to have opinions on the state of our service, and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the S/W development lifecycle, ensuring operational readiness and stability.</span></p> <p>&nbsp;</p> <p><span style="color: #000000;"><u>Requirements</u></span></p> <ul> <li><span style="color: #000000;">Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.</span></li> <li><span style="color: #000000;">Strong written and verbal communication skills; able to work effectively with engineers and stakeholders.</span></li> <li><span style="color: #000000;">Willingness to participate in an on-call rotation and lead/assist in incident response<br><br></span></li> </ul> <p><span style="color: #000000;"><u>Skills &amp; Knowledge</u></span></p> <ul> <li><span style="color: #000000;">5+ years of experience in software development and/or Linux systems administration in production environments.</span></li> <li><span style="color: #000000;">BS in Computer Science or equivalent experience required.&nbsp;</span></li> <li><span style="color: #000000;">Hands-on experience with <strong>Kong API Gateway</strong> or similar enterprise API gateway technologies.</span> <ul> <li><span style="color: #000000;">Operate and troubleshoot the gateway in production: routing/services, plugins, TLS/cert management, authn/authz, and performance/latency tuning.</span></li> <li><span style="color: #000000;">Own lifecycle and reliability practices: upgrades and configuration changes (IaC/GitOps), safe rollouts/rollback, monitoring, etc.</span></li> </ul> </li> <li><span style="color: #000000;">Hands-on experience with Service Mesh technologies such as Istio, Linkerd or Kuma.</span></li> <li><span style="color: #000000;">Strong understanding of traffic management concepts, including routing, retries, timeouts, circuit breaking and traffic shifting (canary, blue/green)</span></li> <li><span style="color: #000000;">Familiarity with mTLS, service-to-service communication, and zero-trust networking principles</span></li> <li><span style="color: #000000;">Experience troubleshooting service mesh-related issues, including latency, connectivity, and policy misconfigurations</span></li> <li><span style="color: #000000;">Development experience in one or more of the following programming languages:</span> <ul> <li><span style="color: #000000;">Python (preferred)</span></li> <li><span style="color: #000000;">Bash, Go, Java, C++, or Rust</span></li> </ul> </li> </ul> <p><span style="color: #000000;">In addition, experience with:</span></p> <ul> <li><span style="color: #000000;">Distributed data storage at scale (Ceph, Rook)</span></li> <li><span style="color: #000000;">NoSQL at scale (MongoDB clusters, sharded Redis, Cassandra)</span></li> <li><span style="color: #000000;">Data Aggregation technologies. (ElasticSearch, Kafka)</span></li> <li><span style="color: #000000;">Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability</span></li> <li><span style="color: #000000;">Observability and incident management: Prometheus, Grafana, alerting/on-call workflows, post-incident review.</span></li> <li><span style="color: #000000;">Container orchestration (Kubernetes, Rancher) at scale</span></li> <li><span style="color: #000000;">Release Engineering (Package management and distribution at scale)</span></li> <li><span style="color: #000000;">S/W Performance analysis and load testing (QA or SDET experience: a plus)</span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;">At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.<br></span><span style="font-weight: 400;"><br>Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.&nbsp;<br></span><span style="font-weight: 400;"><br>In addition, this role </span><span style="font-weight: 400;">is e