<div class="content-intro"><p>Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.</p> <p>Our portfolio includes <strong>Zafin AIOS</strong>, an agent orchestration platform for governed AI work; the <strong>Zafin Banking Platform</strong>, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and <strong>Zafin IO</strong>, an integration platform that connects data, systems, and workflows across complex enterprise environments.</p> <p>Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.</p></div><p><strong><span data-contrast="auto">Cloud Site Reliability Engineer I (CSRE I)</span></strong><span data-ccp-props="{"201341983":0,"335559740":276,"335572079":12,"335572080":1,"335572081":4278190080,"469789806":"single"}"> </span></p> <p><span data-contrast="auto">Zafin is seeking a </span><strong><span data-contrast="auto">Cloud Site Reliability Engineer I (CSRE I)</span></strong><span data-contrast="auto"> to lead strategic initiatives in ensuring the reliability, scalability, and performance of our cloud infrastructure and applications. This advanced role requires mastery in cloud technologies, strategic planning, and incident management to drive innovative solutions and operational excellence.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335559740":276}"> </span><strong><span data-contrast="auto">Key Responsibilities</span></strong><span data-ccp-props="{"201341983":0,"335559740":276}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Design and implement strategic operational enhancements to improve resiliency and system reliability.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Represent the organization in external client escalation calls, providing expert guidance and solutions.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Optimize cloud infrastructure for high performance, scalability, and cost-effectiveness.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Provide thought leadership in managing and scaling container orchestration platforms such as AKS and OpenShift.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Oversee the implementation of advanced monitoring solutions and integrate predictive analytics for proactive issue resolution.</span><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559740":276}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242