Site Reliability Engineer

About this role

<div class="content-intro"><div class="elementToProof"> <p>Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.</p> </div></div><h4>About The Role</h4> <p data-renderer-start-pos="353">Veeam is building a global SRE function to support the Veeam Data Cloud, our new SaaS platform. This role focuses on our Government and Sovereign Cloud environment.</p> <p data-renderer-start-pos="519">Due to clearance and access requirements, this team operates with restricted access to GOV infrastructure. That means you'll be part of a small team responsible for the full platform stack — including all <span data-highlighted="true" data-vc="highlighted-text"><span class="_kqswh2mm"><span class="_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke" data-testid="definition-highlighter">VDC</span></span></span> workloads. You won't always be able to hand off problems to other teams; you need to understand the entire architecture well enough to own it. You'll need to get up to speed on the platform quickly, often by reading code, docs, and architecture artifacts rather than getting direct access to environments from day one.</p> <p data-renderer-start-pos="1048">This is a ground-up role — you'll help define how reliability engineering works here by mapping systems, writing runbooks, setting baselines, and building the practices this team will run on going forward.</p> <h4>What You'll Do</h4> <h4 id="Discovery-&amp;-Documentation" data-renderer-start-pos="1273">Discovery &amp; Documentation</h4> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="1302">Get up to speed on the full platform — all <span data-highlighted="true" data-vc="highlighted-text">VDC</span> workloads, dependencies, and risk areas. Much of this will happen through code, docs, and conversations rather than direct environment access.</p> </li> <li> <p data-renderer-start-pos="1495">Work with SMEs across the org to fill knowledge gaps and build onboarding material for the team.</p> </li> <li> <p data-renderer-start-pos="1595">Write and maintain runbooks, architecture docs, and operational guides.</p> </li> </ul> <h4 id="Reliability-&amp;-Incident-Response" data-renderer-start-pos="1670">Reliability &amp; Incident Response</h4> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="1705">Design infrastructure for high availability and fault tolerance on Azure (including Azure Government).</p> </li> <li> <p data-renderer-start-pos="1811">Define SLIs, SLOs, and error budgets where none exist today.</p> </li> <li> <p data-renderer-start-pos="1875">Run incident response and blameless postmortems. Turn incidents into improvements.</p> </li> <li> <p data-renderer-start-pos="1961">Identify reliability risks across modern and legacy workloads and build practical remediation plans that work within compliance constraints.</p> </li> </ul> <h4 id="Observability" data-renderer-start-pos="2105">Observability</h4> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="2122">Close observability gaps — define instrumentation requirements and drive implementation.</p> </li> <li> <p data-renderer-start-pos="2214">Set alerting, telemetry, and monitoring standards with partner teams.</p> </li> <li> <p data-renderer-start-pos="2287">Build automation to reduce toil and support fleet management.</p> </li> <li> <p data-renderer-start-pos="2352">Participate in on-call rotations.</p> </li> </ul> <h4 id="Infrastructure-&amp;-Delivery" data-renderer-start-pos="2389">Infrastructure &amp; Delivery</h4> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="2418">Work with <span data-highlighted="true" data-vc="highlighted-text"><span class="_kqswh2mm"><span class="_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke" data-testid="definition-highlighter">IaC</span></span></span>, CI/CD, deployment automation, and config management — including in air-gapped or compliance-restricted environments.</p> </li> <li> <p data-renderer-start-pos="2553">Build and maintain testing, canary deployment, and release validation pipelines.</p> </li> <li> <p data-renderer-start-pos="2637">Integrate chaos engineering and monitoring tools, adapting choices to meet regulatory requirements.</p> </li> </ul> <h4 id="Collaboration" data-renderer-start-pos="2740">Collaboration</h4> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="2757">Work across product, platform, security, legal, compliance, and operations teams.</p> </li> <li> <p data-renderer-start-pos="2842">Own problems end-to-end — identify gaps, drive solutions, don't wait for direction.</p> </li> <li> <p data-renderer-start-pos="2929">Mentor other engineers and help spread SRE practices across the org.</p> </li> </ul> <h4><span data-contrast="none">Technologies we work with</span></h4> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Microsoft TFS, Azure DevOps, Git, BitBucket</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"