<p><strong>About the Role</strong> We're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Develop and implement UX copy for new features and user onboarding (Ukrainian and English)</li> <li>Analyze existing functionality and propose improvements through microcopy optimization</li> <li>Gather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team)</li> <li>Build and maintain a unified Tone of Voice and glossary/guidelines for the app</li> <li>Prepare copy specifications for the development team</li> <li>Monitor the market and track global UX writing best practices</li> <li>Use analytics tools and conduct research to evaluate copy effectiveness</li> <li>Collaborate cross-functionally with design, engineering, legal, and marketing teams</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Higher education in philology, journalism, marketing, sociology, communications, or related field</li> <li>3+ years as a UX writer or product copywriter in a product IT company or banking sector</li> <li>Strong understanding of mobile product development processes and UX/UI design</li> <li>Experience testing hypotheses around product copy</li> <li>Experience with analytics/metrics to evaluate interface copy</li> <li>Knowledge of Agile methodologies</li> <li>Strong communication and cross-functional collaboration skills</li> <li>Fluent, flawless Ukrainian (business style, grammar)</li> <li>Advanced-level English</li> </ul> <p><strong>Nice to Have</strong></p> <ul> <li>Banking/fintech experience</li> <li>Basic understanding of APIs and integrations</li> <li>Experience launching new products from scratch</li> <li>Figma skills</li> </ul> <p><strong>Key Competencies</strong></p> <ul> <li>Strategic thinking, results orientation, customer focus</li> <li>Data analysis (A/B testing copy)</li> <li>Commercial/product thinking</li> <li>Effective communication with stakeholders</li> </ul><div class="content-conclusion"><p><strong>We offer*:</strong></p> <ul> <li>Flexible working format - remote, office-based or flexible</li> <li>A competitive salary and good compensation package</li> <li>Personalized career growth</li> <li>Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)</li> <li>Active tech communities with regular knowledge sharing</li> <li>Education reimbursement</li> <li>Memorable anniversary presents</li> <li>Corporate events and team buildings</li> <li>Other location-specific benefits</li> </ul> <p>*not applicable for freelancers</p></div>