Senior Solutions Engineer, Enterprise

About this role

<div class="page"> <div class="layoutArea"> <div class="column"> <p><strong><span data-contrast="none">Do work that matters.</span></strong>&nbsp;</p> <p><span data-contrast="auto">At&nbsp;</span><strong><span data-contrast="auto">AlertMedia</span></strong><span data-contrast="auto">, we help organizations protect their people, operations, and brand. Our modern <strong>Risk Intelligence and Response platform</strong> empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.</span>&nbsp;</p> <p><strong><span data-contrast="auto">Our core values drive us in our important mission of keeping people safe &amp; informed:&nbsp;</span></strong>&nbsp;</p> <ul> <li data-aria-posinset="1" data-aria-level="2"><em><span data-contrast="auto">We’re humans not robots</span></em>&nbsp;</li> <li data-aria-posinset="2" data-aria-level="2"><em><span data-contrast="auto">Customers always come first</span></em>&nbsp;</li> <li data-aria-posinset="3" data-aria-level="2"><em><span data-contrast="auto">We work better together</span></em>&nbsp;</li> <li data-aria-posinset="4" data-aria-level="2"><em><span data-contrast="auto">Simplicity is our strength</span></em>&nbsp;</li> <li data-aria-posinset="5" data-aria-level="2"><em><span data-contrast="auto">Our reputation is priceless</span></em>&nbsp;</li> <li data-aria-posinset="6" data-aria-level="2"><em><span data-contrast="auto">Hard work pays off</span></em>&nbsp;</li> </ul> <p><span data-contrast="auto">AlertMedia&nbsp;is seeking a&nbsp;</span><strong><span data-contrast="auto">Senior Solutions Engineer, Enterprise,</span></strong><span data-contrast="auto">&nbsp;to partner with our Enterprise Sales team and serve as the trusted technical advisor throughout the customer buying journey. In this role, you'll help some of the world's largest organizations evaluate how&nbsp;AlertMedia&nbsp;fits into their technology ecosystem by leading technical discovery, delivering tailored product demonstrations, validating integrations, and guiding customers through technical evaluations.</span>&nbsp;</p> <p><span data-contrast="auto">As the technical bridge between Sales, Product, Engineering, and prospective customers, you'll simplify complex technical concepts, solve challenging business problems, and help secure the technical win in enterprise sales opportunities. You'll play a critical role in educating and empowering prospects to make confident decisions while ensuring&nbsp;AlertMedia&nbsp;is positioned as the best solution for their needs.</span>&nbsp;</p> <p><span data-contrast="auto">Every day you'll collaborate across teams, influence product direction through customer feedback, and contribute to&nbsp;AlertMedia's&nbsp;continued growth while being part of our award-winning culture.</span>&nbsp;</p> <p><strong><span data-contrast="none">Who you are:</span></strong>&nbsp;</p> <p><span data-contrast="auto">You thrive at the intersection of technology and business. You're passionate about helping enterprise customers solve complex challenges and enjoy translating technical capabilities into business value for both technical and executive audiences.</span>&nbsp;</p> <p><span data-contrast="auto">You have a consultative mindset, excel at building trusted relationships, and are equally comfortable whiteboarding an API integration with developers as you are presenting business outcomes to executive stakeholders. You enjoy working collaboratively with Account Executives and believe the best customer experiences happen when everyone operates as one team with one goal.</span>&nbsp;</p> <p><strong><span data-contrast="none">What you get to do every day:</span></strong>&nbsp;</p> <ul> <li data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Partner with Enterprise Account Executives throughout the sales cycle to drive technical strategy and help secure technical wins.&nbsp;</span>&nbsp;</li> <li data-aria-posinset="2" data-aria-level="2"><span data-contrast="auto">Lead consultative technical discovery sessions to understand customer business objectives, technical environments, architecture, integration requirements, security considerations, implementation constraints, and success criteria. Translate discovery findings into a clear technical solution strategy.</span>&nbsp;</li> <li data-aria-posinset="3" data-aria-level="2"><span data-contrast="auto">Deliver compelling, value-based product demonstrations tailored to each customer's technical and business objectives.&nbsp;</span>&nbsp;</li> <li data-aria-posinset="4" data-aria-level="2"><span data-contrast="auto">Design and guide technical evaluations, proof of concepts (PoCs), and pilot programs that validate&nbsp;AlertMedia's&nbsp;value within enterprise environments.&nbsp;</span>&nbsp;</li> <li data-aria-posinset="5" data-aria-level="2"><span data-contrast="auto">Become a subject matter expert across the&nbsp;AlertMedia&nbsp;platform and its technical capabilities.</span>&nbsp;</li> <li data-aria-posinset="6" data-aria-level="2"><span data-contrast="auto">Design solution approaches that demonstrate how&nbsp;AlertMedia&nbsp;integrates into existing enterprise technology ecosystems. Confidently discuss APIs, webhooks, authentication, data flows, integration patterns, and implementation considerations with both technical and business stakeholders.</span>&nbsp;</li> <li data-aria-posinset="7" data-aria-level="2"><span data-contrast="auto">Identify potential technical risks early and proactively develop solutions that remove obstacles to adoption.&nbsp;</span>&nbsp;</li> <li data-aria-posinset="8" data-aria-level="2"><span data-contrast="auto">Own the technical response for RFPs, RFIs, security questionnaires, compliance discussions, and technical documentation.&nbsp;</span>&nbsp;</li> <li data-aria-posinset="9" data-aria-level="2"><span data-cont