Senior Solutions Engineer
- Seniority
- Senior
- Location
- Galway, Ireland; London, England, United Kingdom
- Posted
- 6d ago
go
<p><strong><span data-contrast="auto">Position Overview:</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">As a Senior Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they operationalise ethics, compliance and broader governance, risk, and audit programs. You’ll act as a trusted advisor to senior stakeholders, translating Ethics & Compliance and broader GRC challenges into clear, compelling solutions that drive real business value. This role is ideal for someone who brings both strong commercial instincts and real practitioner experience in Ethics & Compliance program management, with hands-on exposure to policy, conflicts of interest, speak-up, and third-party risk and due diligence.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">If you enjoy combining domain expertise, storytelling, solution design, and customer interaction, and want to move beyond traditional internal compliance roles into a commercial, customer-facing environment, this is a strong next step.</span><span data-ccp-props="{}"> </span></p> <p> </p> <p><strong><span data-contrast="auto">Key Responsibilities:</span></strong><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">Customer & Commercial Partnership</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Partner closely with Sales to support the full pre-sales lifecycle, helping customers understand how Diligent solves real-world Ethics & Compliance challenges.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Deliver tailored, high-impact software demonstrations that clearly articulate business value and operational outcomes - not just product features.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Engage confidently with senior leaders across Legal, Ethics & Compliance, Governance, Risk & Audit teams.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Translate customer pain points into clear solution narratives, including quantified outcomes and success criteria, that support deal progression and closure.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Own the technical win in partnership with Sales, including managing evaluations, sandbox environments, and stakeholder questions.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Act as a strategic advisor on how organizations can strengthen and modernize Ethics & Compliance programs using Diligent.</span><span data-ccp-props="{}"> </span></li> </ul> <p><span data-ccp-props="{"335559685":720}"> </span></p> <p><strong><span data-contrast="auto">Solution Design & Thought Leadership</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Design and present solution architectures that align with customer objectives and regulatory environments.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Articulate the cross-platform value of the Diligent One Platform and how it supports integrated Governance, Risk and Compliance (GRC) programs.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"33555