Senior Software Engineer - Menu Platform

About this role

<p><strong>Who we are&nbsp;</strong></p> <p>In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben &amp; Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.&nbsp;</p> <p>&nbsp;</p> <p><strong>What you’ll do</strong></p> <p>Our <strong>Menu Platform</strong> (featured on our <a href="https://techblog.citystoragesystems.com/p/multi-channel-multi-location-menu">tech blog</a>) is the central hub for comprehensive menu management. It streamlines operations, enhances the customer experience, and provides a single source of truth for menus across online delivery channels such as DoorDash, Uber Eats, Grubhub, etc., and Point-of-Sale (POS) systems such as Square, Toast, Clover, NCR, etc.</p> <p>Key capabilities include real-time menu updates, channel-specific availability, pricing and tax configuration, ingredients and SKU management, bundling and promotions, A/B testing, and automated syncing between POS and delivery channels. For more information, please visit our <a href="https://helpdesk.tryotter.com/hc/en-us/categories/17350818004243-Menus">help center</a>.</p> <p>With <strong>99.99% platform availability</strong> and <strong>150K+ restaurants</strong>, our platform is a critical infrastructure for restaurants worldwide.</p> <p>As a <strong>backend-focused Software Engineer</strong>, you will help advance this high-scale, high-impact platform. You will:</p> <ul> <li><strong>Build data-driven features</strong> that power dynamic menu operations.</li> <li><strong>Contribute to planning and strategy</strong> for tools and internal platforms.</li> <li><strong>Design, implement, and test</strong> backend services using agile practices.</li> <li><strong>Collaborate cross-functionally</strong> with engineering, product, and support teams.</li> <li><strong>Write, debug, and maintain</strong> high-quality code across multiple projects.</li> <li><strong>Architect scalable systems</strong> capable of supporting large, distributed workloads.</li> <li><strong>Improve platform reliability</strong>, performance, and developer experience.</li> <li><strong>Champion innovation</strong> and continuously explore new technologies and approaches.</li> </ul> <p>&nbsp;</p> <p><strong>What we’re looking for</strong></p> <ul> <li><strong>Education:</strong> Bachelor’s degree in Computer Science or equivalent experience required.</li> <li><strong>Experience:</strong> 3+ years of professional software engineering experience.</li> <li><strong>Technical Mastery:&nbsp;</strong> <ul> <li>Strong background in building <strong>scalable and reliable distributed systems</strong></li> <li>Experience building <strong>large-scale, high-traffic applications</strong></li> <li>Proficiency in <strong>Java</strong> and modern backend development practices</li> </ul> </li> <li><strong>Architectural Skills:</strong> Ability to design new systems from scratch and evolve existing architectures.</li> <li><strong>Impact Orientation:</strong> Demonstrated track record of meaningful, high-quality contributions.</li> <li><strong>Communication:</strong> Clear communicator capable of partnering with both technical and non-technical stakeholders.</li> </ul> <p>&nbsp;</p> <p><strong>Why join us&nbsp;</strong></p> <ul> <li>Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.</li> <li>Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.&nbsp;</li> <li>Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.</li> </ul> <p>&nbsp;</p> <p><strong>What else you need to know&nbsp;</strong></p> <p>This role is based in our Mountain View office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.&nbsp;</p> <p>The base salary range for this role is<strong> $176,000-242,000 per year.</strong></p> <p>Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.</p> <p>Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.</p> <p><strong>Benefits Summary (USA Full-Time Exempt Employees):</strong></p> <ul> <li>Medical, dental, and vision insurance (multiple plans, incl. HSA options).</li> <li>Company-paid life and disability insurance (short- and long-term).</li> <li>Voluntary insurance: accident, critical illness, hospital indemnity.</li> <li>Optional supplemental life insurance for self, spouse, and children.</li> <li>Pet insurance discount.</li> <li>401(k).</li> <li>Health Savings Account (HSA)</li> <li>Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)</li> <li>Time Off policies:</li> <ul> <li>Discretionary vacation days</li> <li>8 paid holidays per year</li> <li>Paid sick time</li> <li>Paid Bereavement leave</li> <li>Paid Parental Leave</li> </ul> </ul> <p>Benefits are subject to change at the company's discretion.<br>Atoms accepts applications on an ongoing basis.</p> <p>&nbsp;</p> <p><strong>Ready to join us as we serve those who s