Senior Product Reliability Engineer

About the company

Divergent Technologies builds advanced metal 3D‐printing manufacturing systems that produce specialized missile and other defense components for major U.S. primes.

About this role

<div class="content-intro"><p>Divergent is building the new industrial age. Every day, our teams design, manufacture, and assemble advanced systems for some of the world’s most demanding industries. Our integrated engineering and manufacturing platform transforms complex designs into production-ready solutions, helping customers move faster, build smarter, and deliver critical systems when they matter most. Divergent is a qualified Tier 1 supplier to global automotive OEMs and supports leading U.S. aerospace and defense companies.&nbsp;</p> <p>Join us and help push the boundaries of what can be built.</p></div><h2>Purpose</h2> <p>We are seeking a Senior Product Reliability Engineer to join our growing team. This role will play a critical part in ensuring the quality and reliability of our products and processes, working closely with cross-functional teams to develop innovative solutions for high-precision manufacturing. As a Product Reliability Engineer, you will lead quality control initiatives, implement continuous improvement processes, and help drive the highest standards in production to meet customer and industry expectations.</p> <h2>The Role</h2> <ul> <li>Process Improvement and Defect Reduction <ul> <li>Lead initiatives to improve process efficiency and reduce defects by analyzing quality and production data to identify trends, root causes, and improvement opportunities.</li> <li>Implement robust process controls and standardize inspection procedures to enhance consistency, prevent recurring quality issues, and improve first-pass yield.</li> </ul> </li> </ul> <ul> <li>Inspection Effectiveness and Quality Controls <ul> <li>Optimize inspection strategies by leveraging advanced tools and techniques, including CMM programming, to balance precision with efficiency.</li> <li>Establish and maintain inspection criteria and acceptance standards aligned with customer requirements and industry best practices.</li> <li>Ensure inspection methods meet capability requirements through studies like Gage R&amp;R and Cpk analyses.</li> </ul> </li> </ul> <ul> <li>Customer Engagement and Quality Deliverables <ul> <li>Quality liaison for customers, managing audits, addressing quality concerns, and ensuring timely resolution of issues.</li> <li>Prepare and deliver required quality documentation, including PPAP, FAIR, and other customer-specific deliverables, while facilitating customer reviews and audits.</li> <li>Collaborate with customers to clarify quality requirements and maintain alignment on deliverables and expectations.</li> </ul> </li> </ul> <ul> <li>Nonconformance and Corrective Actions <ul> <li>Manage nonconformance activities, including root cause analysis, corrective/preventive actions, and Material Review Board (MRB) processes.</li> <li>Track and analyze nonconformance trends to drive targeted quality improvements and reduce defect recurrence.</li> </ul> </li> </ul> <ul> <li>Data Analysis and Reporting <ul> <li>Monitor key performance indicators (KPIs), such as yield, defect rates, and on-time delivery, to identify improvement areas.</li> <li>Develop dashboards and reports to provide real-time visibility into quality performance and share actionable insights with stakeholders.</li> </ul> </li> <li>Quality Planning and Deployment <ul> <li>Develop and implement scalable quality control plans and deploy new inspection technologies to align with company objectives and customer expectations.</li> <li>Support process validation for new or modified manufacturing processes, ensuring readiness and compliance.</li> </ul> </li> </ul> <ul> <li>Cross-functional Collaboration and Leadership <ul> <li>Collaborate with cross-functional teams to integrate quality requirements into product and process development and support new product introductions (NPI).</li> <li>Mentor quality team members on best practices for inspection, data analysis, and process control while driving cross-functional problem-solving initiatives.</li> <li>Perform any other support functions as directed by Quality Management</li> </ul> </li> </ul> <h2>Basic Qualifications</h2> <ul> <li>Ability to lawfully access information and technology that is subject to US export controls&nbsp;</li> <li>Demonstrated experience in quality initiatives focused on process improvement, defect reduction, and inspection optimization in manufacturing environments.</li> <li>Proficiency in implementing and managing tools such as PPAP, FMEA, and root cause analysis (RCA) to resolve quality issues and improve processes.</li> <li>Knowledge of advanced inspection methods and tools, including CMM programming, Gage R&amp;R, and sampling techniques, with a focus on effectiveness and efficiency.</li> <li>Strong analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions to improve yield and reduce defects.</li> <li>Proven ability to collaborate with cross-functional teams, customers, and suppliers to ensure quality standards and customer expectations are met.</li> <li>Clear communication and documentation skills to effectively present quality metrics, deliverables, and insights to stakeholders.</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Bachelor’s degree in Engineering (Mechanical, Industrial, Electrical, or related field) or equivalent experience in a quality-focused role.</li> <li>Experience in regulated industries such as automotive, aerospace, or defense with familiarity in standards like AS9100, ISO 9001, or IATF 16949.</li> <li>Hands-on experience with Production Part Approval Process (PPAP) documentation and customer engagement for quality deliverables.</li> <li>Experience in statistical process control (SPC) and process capability analysis (Cpk) for monitoring and improving production processes.</li> <li>Certification in Six Sigma (Green Belt or higher) or ASQ Certified Quality Engineer (CQE) is a plus</li> <li>Familiarity with advanced manufacturing technologies such as additive manufacturing or auto