Senior Product Manager - Partnerships

About the company

Ebury is an SME-focused cross-border payments platform.

About this role

<div class="content-intro"><p>Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.</p> <p>If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.</p></div><p><strong><u>Senior Product Manager - Partnerships</u></strong></p> <p>[Product]</p> <p><strong>Ebury Sao Paulo Office - Hybrid: 4 days in the office, 1 day working from home per week</strong></p> <p><strong>Reporting to: Global Staff Product Manager, Indirect/Partnerships (individual contributor role)</strong></p> <p>We're looking for a Senior Product Manager to help scale Ebury's fastest-growing channel: Partnerships.</p> <p>Today, this business is commercially strong but under-productised — relying on manual processes, fragmented tooling, and bespoke setups. This role will define and build the next-level product layer that makes indirect scalable: for partners, for their clients, and for the internal teams supporting them.</p> <p>You'll sit at the intersection of product, operations, and commercial, working closely with:</p> <ul> <li>Internal Partnership Managers &amp; Middle Office teams</li> <li>Legal, Compliance, and Risk</li> <li>Clients and partners directly</li> <li>Technology, product, and design teams across the global business</li> </ul> <p><strong>What you’ll do</strong></p> <p>You will own the end-to-end product experience for the indirect channel in Brazil, backed by a dedicated squad of 4 developers, including:</p> <p>Partner Platform Experience</p> <ul> <li>Tools for partners to onboard, manage, and grow their client base</li> <li>Visibility into performance, activity, and client behaviour</li> <li>Reducing reliance on manual support</li> </ul> <p>Partner Client Experience (White-label / referred clients)</p> <ul> <li>Ensuring the experience for partners' clients is seamless, credible, and scalable across partner types</li> <li>Balancing configurability vs. consistency</li> </ul> <p>Partner Onboarding &amp; Setup</p> <ul> <li>How new partners go live with Ebury</li> <li>Moving from bespoke setups to repeatable, scalable onboarding journeys</li> </ul> <p>Internal Tooling (Middle Office Enablement)</p> <ul> <li>Tools for internal teams supporting partners</li> <li>Reducing operational overhead and manual workflows</li> <li>Increasing throughput without increasing headcount</li> </ul> <p><strong>What success looks like (12-18 months)</strong></p> <ul> <li>Partner onboarding is repeatable and significantly faster</li> <li>Partners can self-serve more of their needs</li> <li>Internal teams handle more volume with less manual effort</li> <li>The indirect channel scales without a proportional increase in ops cost</li> <li>Product — not people — becomes the primary driver of partner experience</li> </ul> <p><strong>What makes this role hard</strong></p> <ul> <li>You're solving a multi-sided product problem (partners, clients, internal users)</li> <li>The business already works — but doesn't scale cleanly</li> <li>You'll navigate real-world complexity: different partner models (IB vs. white-label), regional/regulatory nuances, and ambiguity in ownership between product, ops, and commercial</li> <li>Many problems won't look like "classic product problems"</li> </ul> <p><strong>Who we're looking for</strong></p> <p>Prior white-label experience is a plus, not a requirement. We're looking for someone who can operate in complex, messy, high-impact environments — with strong agency, curiosity, and commercial instinct.</p> <p>Must-have:</p> <ul> <li>4+ years of product management experience</li> <li>Fluent English (daily collaboration with global partnerships, tech, and Legal/Compliance/Risk stakeholders)</li> </ul> <p>Nice-to-have</p> <ul> <li>Familiarity with foreign exchange or payments</li> <li>Experience in fintech or regulated financial products</li> <li>Experience with partnership or channel strategy</li> </ul> <p>Core capabilities</p> <ol> <li>Strong Product Fundamentals — breaks down ambiguous problems into clear product opportunities; comfortable working across UX, systems, and operations; focused on outcomes, not just delivery.</li> <li>Multi-Sided Thinking — designs for multiple user groups with competing needs; understands trade-offs between control vs. simplicity and flexibility vs. scalability.</li> <li>Commercial Awareness — understands how product decisions impact revenue and partner success; comfortable working closely with commercial teams; prioritises based on business impact, not just user feedback.</li> <li>High Agency &amp; Pragmatism — comfortable operating in under-defined environments; bias to action; doesn't wait for perfect structure.</li> <li>Deep Customer Curiosity — regularly speaks to partners, partner clients, and internal teams; uses this to inform decisions, not just validate them.</li> </ol> <p><strong>Why Ebury?</strong></p> <ul> <li><strong>Competitive Starting Salary</strong> with an <strong>annual discretionary bonus</strong><strong>&nbsp;</strong>that truly rewards your performance from day one.</li> <li><strong>Dedicated Mentorship: </strong>Learn directly from experienced managers who are invested in your success.</li> <li><strong>Cutting-Edge Technology: </strong>Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.</li> <li><strong>Clear, Accelerated Career Progression: </strong>Defined pathways to leadership and specialist roles within Ebury.</li> <li><strong>Dynamic &amp; Supportive Culture: </strong>Work in a collaborative environment where teamwork and personal growth are prioritized.</li> <li><strong>Generous Benefits Package: </strong>Access competitive benefits tailored to your loca