Senior Product Manager - Hardware

About this role

<h2><span style="color: #236fa1;">Why Verifone</span></h2> <p>For more than 40 years Verifone has&nbsp;established&nbsp;a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse,&nbsp;dynamic&nbsp;and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and&nbsp;third party&nbsp;partners to invent and deliver innovative payments solution around the world.&nbsp;</p> <p>We strive for excellence in our products and&nbsp;services, and&nbsp;are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether&nbsp;it’s&nbsp;developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers,&nbsp;partners&nbsp;and investors. &nbsp;</p> <p>Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. Currently, we do allow a hybrid work&nbsp;schedule&nbsp;but we regularly revisit our attendance policy.&nbsp;</p> <h2><span style="color: #236fa1;">What's Exciting About The Role</span></h2> <p>We are seeking an experienced&nbsp;<strong>Senior Product&nbsp;Manager&nbsp;– Hardware.&nbsp;I</strong>n this role you will&nbsp;be&nbsp;pivotal in translating Verifone’s global hardware strategy into strong regional commercial performance. Sitting at the intersection of Global Hardware Product, Regional Product, Sales, and Customer Success, this role ensures that EMEA markets receive the right solutions, at the right time, with the right positioning&nbsp;</p> <p><strong>Key Responsibilities:</strong></p> <p><strong>Regional Hardware Strategy &amp; Catalogue&nbsp;Ownership</strong><strong>&nbsp;</strong></p> <ul> <li>Own&nbsp;and manage the EMEA hardware product catalogue —&nbsp;maintaining&nbsp;accuracy across device models, configurations, lifecycle status, and regional availability</li> </ul> <p><strong>Global ↔ Regional&nbsp;Hardware&nbsp;Liaison</strong></p> <ul> <li>Champion&nbsp;EMEA's voice in global hardware strategy — feeding&nbsp;market&nbsp;insights into the roadmap&nbsp;that reflect field intelligence, customer requirements, and competitive&nbsp;dynamics,&nbsp;&nbsp;briefing&nbsp;stakeholders on updates, and sharing pipeline visibility to keep cross-functional teams aligned.&nbsp;</li> </ul> <p><strong>Regulatory &amp; Payment-Scheme Compliance:&nbsp;</strong></p> <ul> <li>Own EMEA's&nbsp;regional&nbsp;certification roadmap (PCI PTS, EMVCo,).Pre-Production &amp; Sample Management&nbsp;</li> <li>Control and distribute pre-production hardware samples within the region, coordinating with internal teams and external partners.&nbsp;</li> <li>Manage NPI (New Product Introduction) readiness activities within the region — ensuring internal teams are prepared ahead of commercial availability.&nbsp;</li> <li>Control and distribute pre-production hardware samples across the&nbsp;region, and&nbsp;manage NPI&nbsp;(New Product&nbsp;Introduction)&nbsp;readiness to ensure internal teams are prepared ahead of commercial&nbsp;availability.&nbsp;</li> </ul> <p><strong>Hardware Lifecycle &amp; EOL Management&nbsp;</strong></p> <ul> <li>Own EOS/EOL planning for EMEA&nbsp;&nbsp;</li> </ul> <p><strong>Sales Enablement &amp; Customer Engagement&nbsp;</strong></p> <ul> <li>Own the EMEA hardware demo/evaluation programme (device&nbsp;configuration, refresh, field enablement), support RFPs with technical positioning, and represent&nbsp;Verifone&nbsp;as the hardware SME in customer QBRs, pilot evaluations, and partner engagements&nbsp;with the credibility of&nbsp;a subject matter expert&nbsp;</li> </ul> <p><strong>Partner Enablement</strong>&nbsp;</p> <ul> <li>Support the&nbsp;enablement of ISV&nbsp;&amp;&nbsp;Acquirer&nbsp;channels&nbsp;and serve as the point of contact for strategic partner reviews and roadmap briefings.&nbsp;</li> </ul> <p><strong>Competitive&nbsp;&nbsp;Positioning</strong>&nbsp;</p> <ul> <li>Maintain&nbsp;current&nbsp;competitive hardware positioning for Sales and Product&nbsp;teams, and&nbsp;monitor market signals to&nbsp;identify&nbsp;portfolio&nbsp;enhancements.&nbsp;</li> </ul> <p><strong>Field Quality &amp; Reliability</strong>&nbsp;</p> <ul> <li>Escalation Support&nbsp;</li> </ul> <p><strong>KPIs &amp; Reporting</strong>&nbsp;</p> <ul> <li>Define and&nbsp;maintain&nbsp;the regional hardware scorecard — catalogue accuracy, certification cycle time, NPI readiness, time-to-market on new SKUs, and field reliability KPIs.&nbsp;</li> <li>Deliver a regular hardware operating review to EMEA Product, Sales, and CS leadership; surface risks, dependencies, and decisions needed from the global team.&nbsp;</li> <li>Define and&nbsp;maintain&nbsp;the EMEA hardware scorecard (certification NPI readiness,), and&nbsp;deliver regular operating reviews to Product&nbsp;&amp;&nbsp;Sales&nbsp;leadership.&nbsp;&nbsp;</li> </ul> <h2><span style="color: #236fa1;">Required Skills and Experience we desire</span></h2> <ul> <li>8+ years of experience in product management, product marketing, or a related technical role within the payments or fintech industry; Senior PM level or equivalent.&nbsp;</li> <li>Hands-on&nbsp;expertise&nbsp;in card-present payment environments — POS hardware, payment terminals, EMV certification,&nbsp;processes.&nbsp;</li> <li>Direct familiarity with payment terminal hardware ecosystems; experience with Verifone or a competing hardware vendor strongly preferred.&nbsp;</li> <li>Demonstrated ability to manage a product catalogue or portfolio across SKU lifecycl