Senior Product Manager

About this role

## Job Summary We are seeking an experienced **Senior Product Manager** to lead a major **public-sector legacy application modernization initiative** in Pennsylvania. This position will play a key leadership role in a multi-year digital transformation program focused on modernizing a mission-critical application used to support public-facing business processes and complaint resolution. The Product Manager will own the **product vision, strategy, roadmap, requirements, product backlog, testing, and implementation activities** associated with the modernization effort. The successful candidate will work closely with business stakeholders, IT leadership, solution architects, developers, UX/UI professionals, vendors, and other technical teams to design and deliver a modern, scalable, secure, and accessible enterprise solution. Candidates should have significant experience managing **large-scale public-sector technology modernization programs**, including projects valued at **$10 million or more**. ## Key Responsibilities * Own and communicate the overall **product vision, strategy, and roadmap** for a large-scale application modernization initiative. * Lead product planning throughout the modernization lifecycle, from discovery and requirements gathering through development, testing, implementation, and adoption. * Work directly with business stakeholders to understand operational challenges, business processes, user needs, and modernization priorities. * Elicit, document, prioritize, and manage business and functional requirements. * Translate business requirements into detailed **user stories, acceptance criteria, features, epics, and product backlog items**. * Develop and continuously maintain a prioritized product backlog. * Prioritize product features and technical work based on business value, risk, dependencies, regulatory requirements, and strategic objectives. * Collaborate with **solution architects, software developers, UX/UI designers, database professionals, security teams, and external vendors**. * Participate in decisions related to modern application architecture, platforms, integrations, cloud technologies, data migration, and system design. * Provide product leadership during the modernization of legacy systems and migration to modern technology platforms. * Oversee and support **large-scale data conversion and migration activities**. * Coordinate data validation and testing to ensure converted information is complete and accurate. * Lead or participate in functional, integration, regression, user acceptance, and implementation testing. * Define clear acceptance criteria and ensure delivered functionality meets business requirements. * Facilitate or support Agile ceremonies including: * Backlog refinement * Sprint planning * Sprint reviews * Retrospectives * Product demonstrations * Serve as the primary liaison between business stakeholders and technical delivery teams. * Communicate complex technical concepts to non-technical stakeholders in clear business terms. * Communicate business requirements and priorities effectively to technical teams. * Define measurable **KPIs and product success metrics** and monitor progress against established goals. * Identify project risks, dependencies, resource constraints, and delivery impediments and drive them toward resolution. * Support organizational change management activities associated with implementation of the modernized application. * Assist with user communications, training, documentation, and adoption strategies. * Ensure the solution complies with applicable **security, accessibility, data privacy, enterprise architecture, and public-sector technology standards**. * Ensure digital solutions meet applicable **WCAG accessibility requirements**. * Provide regular project status reports, recommendations, risks, and decision points to IT leadership and executive business sponsors. * Promote continuous process improvement and identify opportunities to streamline or redesign existing business processes. ## Required Qualifications * Minimum **5 years of Product Management experience leading large-scale public-sector modernization initiatives valued at approximately $10 million or more**. * Demonstrated experience leading **legacy application modernization or enterprise digital transformation projects**. * Strong experience gathering requirements and user stories from diverse business stakeholders. * Experience converting business requirements into actionable product backlogs, user stories, and acceptance criteria. * Strong knowledge of **Agile and Scrum methodologies**. * Experience working with Agile delivery and product management tools such as: * Azure DevOps * Jira * Similar Agile/product management platforms * Experience overseeing and testing **large-scale data conversions or migrations**. * Experience working with cross-functional software development and technical teams. * Strong understanding of the complete **software development lifecycle (SDLC)**. * Ability to manage competing priorities, dependencies, risks, and stakeholder expectations. * Excellent written and verbal communication skills. * Ability to communicate effectively with both technical and non-technical audiences. * Strong organizational, analytical, leadership, and prioritization skills. * Demonstrated ability to work with senior executives, business leaders, vendors, architects, and technology teams. ## Highly Desired Qualifications * Experience with **enterprise application modernization**, including migration from legacy platforms to modern architectures. * Experience supporting large-scale digital transformation programs. * Familiarity with the **Microsoft technology stack**. * Experience or familiarity with **Microsoft Azure cloud technologies**. * Experience working with enterprise content management systems or similar platforms. * Experience with **business process improvement and business process reengineering (BPR)**. * Knowledge of **WCAG 2.1 acce

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