Senior Product Manager (Experience)

About the company

Chainguard provides hardened, production-ready open-source software builds that help organizations secure their software supply chains by default.

About this role

<div class="content-intro"><p>Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.&nbsp;<br><br>Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. <br><br>Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.</p></div><h1><strong>Senior Product Manager, Experience</strong></h1> <h2><strong>The role, in a nutshell:</strong></h2> <p>Chainguard is building the most trusted source for open source software, and the experience our customers and developers have discovering, evaluating, adopting, and managing our products is becoming increasingly critical to that mission.</p> <p>We're looking for a Senior Product Manager to own the product strategy and execution for Chainguard's core user experience across the Console and public Directory. You'll shape how developers and enterprise customers onboard, discover products, manage subscriptions, and engage with Chainguard across an increasingly connected portfolio.</p> <p>This is a high-impact role at the intersection of product experience, developer-led growth, and platform strategy. As Chainguard expands into new products and introduces more cross-product capabilities, many of our most important growth initiatives are becoming increasingly UI- and workflow-driven. You'll define the roadmap that brings those experiences together and makes it easier for users to get value from Chainguard quickly.</p> <h2><strong>What you'll own:</strong></h2> <p><strong>Product experience strategy &amp; roadmap.</strong> Own the vision and roadmap for Chainguard's Console and public Directory experiences. Identify the highest-impact opportunities to simplify workflows, connect products, and create a cohesive experience as the portfolio grows.</p> <p><strong>Onboarding &amp; activation.</strong> Define how new users discover, evaluate, and get started with Chainguard. Reduce friction across onboarding and time-to-value, and build experiences that help users quickly understand what to do next.</p> <p><strong>Developer-led &amp; product-led growth.</strong> Partner closely with GTM, Growth, Design, and Engineering to build experiences that drive self-service adoption, engagement, and conversion. Develop a deep understanding of the user journey and continuously improve the moments that influence activation, retention, and expansion.</p> <p><strong>Subscription &amp; account management.</strong> Shape the customer experience for managing subscriptions, plans, access, and other cross-product capabilities. Ensure these workflows are intuitive and scalable as Chainguard's commercial offerings evolve.</p> <p><strong>Cross-product experience.</strong> Create consistency across products so customers experience Chainguard as one platform rather than a collection of individual tools. Partner with PMs across the organization to identify shared workflows and establish patterns that can scale across products.</p> <p><strong>Cross-functional leadership.</strong> Work closely with Engineering, Design, GTM, and other Product leaders to turn customer and business needs into a focused roadmap. Bring clarity to ambiguous problems, drive alignment, and make thoughtful tradeoffs between short-term growth opportunities and long-term platform investments.</p> <h2><strong>What we're looking for:</strong></h2> <ul> <li>5+ years of Product Management experience, ideally with developer-facing, SaaS, platform, or enterprise products.</li> <li>Experience owning user-facing product experiences from strategy through launch and iteration.</li> <li>Demonstrated success improving onboarding, activation, engagement, conversion, or other product-growth metrics.</li> <li>Strong product instincts around UX and customer journeys, with the ability to partner deeply with Design.</li> <li>Experience building cross-product or platform experiences that serve multiple customer segments or product lines.</li> <li>Experience instrumenting and building user telemetry systems and patterns&nbsp;</li> <li>Comfortable using data, customer research, and experimentation to identify friction and prioritize improvements.</li> <li>Strong cross-functional leadership skills with the ability to align Engineering, Design, GTM, and other stakeholders around a shared roadmap.</li> <li>Comfortable operating in ambiguity and translating broad growth objectives into clear product priorities.</li> </ul> <h2><strong>Nice to haves</strong></h2> <ul> <li>Experience with developer tools, infrastructure, security, or other highly technical products.</li> <li>Experience building product-led growth or developer-led growth motions.</li> <li>Familiarity with subscription management, billing, entitlements, or self-service purchasing experiences.</li> <li>Experience with B2B products that serve both individual developers and large enterprise customers.</li> <li>Background building shared design patterns or platform capabilities across a multi-product portfolio.</li> <li>Experience partnering closely with Sales, Marketing, Growth, or Customer Success on adoption and expansion initiatives.</li> </ul> <h2><strong>Explore Our Work</strong></h2> <p>Dive into the practical side of what we do at Chainguard. These resources provide a hands-on look at our processes and offer an opportunity for in-depth understanding of our product offerings and the technology behind them.</p> <ul> <li><a href="https://edu.chainguard.dev/">Chainguard Academy&nbsp;</a></li> <li><a href="https://www.chainguard.dev/">https://www.chainguard.dev</a></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div clas