Senior Product Manager, Clinician Experience

About this role

<div class="content-intro"><p>Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.</p> <p>Join our team and make a difference in patient care.</p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About the Role</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You are a PM on the Clinical Strategy, enabling providers to elevate the patient experience while giving them more time to focus on care. You will work with your product team, stakeholders, and customers to build our product across a large, nationwide network of clinicians. Your impact will not only be seen in the lives of the patients who receive timely and adequate care but also in the way our healthcare system operates by increasing digital connectivity across the system.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Responsibilities</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><em>Product Strategy and Research</em></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work with current and potential partners to aid in customer research, business development, feedback collection, and product planning for your roadmap</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Define product release slices for Clinician experience that optimize for time to value</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Measure and analyze the product success/fail metrics in your product area and align them to our overall business goals</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><em>Product Development Delivery</em></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Align your balanced product team on a clear strategy and prioritize work in progress to maximize user outcomes, customer satisfaction and business growth</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build artifacts that help unify the organization (roadmaps, product briefs, etc.)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Supports your team through the product build and launch process</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Manage milestones and deliverables to maximize time to value</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Help define and measure success metrics</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Define methods for customer feedback loops</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><em>Team and Stakeholder Collaboration</em></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work with customers and external stakeholders to develop solutions</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with marketing and operations teams to develop and get products to market</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coordinate across the organization, customers, and partners to articulate and execute product decisions</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Who You Are</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communication &amp; Collaboration: An excellent communicator, presenting ideas clearly and succinctly, and highly collaborative, working with diverse stakeholders to create alignment around product vision and prioritization.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Results-Oriented &amp; Analytical: You can look at problems and create solutions from high-level goals that drive real business impact to ground-level execution. You are analytical, using data to clarify decisions wherever possible.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strategic &amp; User-Focused: Great at prioritizing in a complex healthcare landscape. You are user-focused, empathetic, curious, and ask questions before offering solutions. Y