Senior Product Manager, Catalog

About this role

<div class="content-intro"><p>Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.</p> <p>Join our team and make a difference in patient care.</p></div><h3>The Role</h3> <p>As a fast-growing, remote-first startup, we are seeking a Senior Product Manager to own our&nbsp;<strong>catalog product</strong>: the systems, data model, and internal tools that make Parachute’s product catalog accurate, scalable, and usable by category managers, suppliers, and every ordering workflow that depends on it. Our catalog is a core differentiator. Getting product facts, SKUs, packages, attributes, and mappings right is what lets clinicians order the right DME and suppliers fulfill it.</p> <p>You are the PM for&nbsp;<strong>Catalog</strong> on Cat Crew. You will lead a balanced product team (engineering + design) to improve how product information is modeled, managed, published, and consumed across Parachute.</p> <p>You will work closely with Merchandising (content and taxonomy operations), platform / core partners, and business stakeholders so that catalog quality keeps pace with supplier growth and clinical ordering complexity. Your work shows up when category managers can onboard and maintain catalog content without workarounds, when duplicate and conflicting product data stop blocking orders, and when downstream experiences (ordering, qualification, agentic workflows) can trust catalog as the source of product truth.</p> <p>Your impact will be seen in patients who receive timely care, and in a healthcare system that runs with more digital connectivity and less friction.</p> <h3>Responsibilities</h3> <p><strong>Product Strategy and Research</strong></p> <ul> <li>Own catalog product strategy: what “catalog health” means, how we measure it, and which bets move accuracy, coverage, and time-to-value for internal and external users</li> <li>Partner with Merchandising, operations, and supplier-facing teams on discovery: where current CMS / PIM workflows break, where data-model debt shows up as duplicate SKUs or brittle mappings, and what to fix first</li> <li>Define release slices that optimize for time to value (e.g. merchant tooling, catalog integrity, publish / sync, package and attribute model improvements)</li> <li>Measure and analyze success and fail metrics in your product area and align them to business goals (catalog quality, merch throughput, orderability / sendback drivers tied to bad product data)</li> </ul> <p><strong>Product Development Delivery</strong></p> <ul> <li>Align your balanced product team on a clear strategy and prioritize work in progress to maximize user outcomes and business growth</li> <li>Build artifacts that unify the organization (roadmaps, product briefs, data-model explanations, launch plans)</li> <li>Stay hands-on through discovery, scoping, build, launch, and iteration: write briefs and acceptance criteria, unblock the team, and own delivery outcomes end to end</li> <li>Coordinate with Merchandising, platform partners, and adjacent product teams so catalog decisions stick, knowing catalog structure and product facts drive downstream payor, compliance, and qualification work</li> <li>Define methods for feedback loops with category managers, suppliers, and internal consumers of catalog (ordering, supplier teams, clinical / payor systems)</li> </ul> <h3>Who You Are</h3> <ul> <li><strong>Mission-driven:</strong> You care about healthcare and want to work on hard problems that help patients get the right care on time</li> <li><strong>Catalog / PIM systems experience:</strong> You have shipped or deeply owned catalog, PIM, or product-information systems at scale: attributes, variants/SKUs, relationships (e.g. packages / kits / configurations), mappings, and the tooling operators use to maintain them</li> <li><strong>E-commerce / marketplace product background:</strong> You understand how product data quality drives browse, search, cart, fulfillment, and partner onboarding. Ideal backgrounds include marketplace, retail, or B2B commerce platforms (healthcare a plus, not required)</li> <li><strong>Technical and analytical:</strong> You are comfortable with data modeling, system architecture, APIs, and performance trade-offs, and you turn messy catalog problems into prioritized roadmaps with clear success metrics</li> <li><strong>Stakeholder fluency:</strong> You create alignment across merchandising, ops, engineering, and product peers by anchoring to strategy and measurable outcomes, and you write and present clearly for technical and non-technical audiences</li> <li><strong>Ambiguity and ownership:</strong> You have 7+ years of product management (or equivalent product / engineering leadership), including substantial time on catalog, PIM, commerce data, or similar systems products. You create clarity under uncertainty and make decisions when process is still being defined</li> <li><strong>Location &amp; travel:</strong> Located in the United States; willing to travel to customer sites and/or conferences (~1 trip per quarter)</li> </ul> <p><em>If you don’t meet 100% of the qualifications above, you should still consider applying.</em></p> <h3>Nice to Have</h3> <ul> <li>Bachelor’s degree in a technical, scientific, or quantitative field, or equivalent experience</li> <li>Healthcare / DME familiarity (HCPCS, supplier catalogs, medical product taxonomies)</li> <li>Hands-on experience with CMS / PIM products used by merchandising or content ops teams</li> <li>Experience in a fast-paced startup environment</li> <li>Familiarity with AI-assisted cat