Senior Product Manager

About this role

<div class="content-intro"><p><strong>About Ping Identity:&nbsp;</strong></p> <p>At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.&nbsp;</p> <p>Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.&nbsp;</p> <p>While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.&nbsp;<a href="https://www.pingidentity.com/en/company/championing-every-identity.html">We champion every identity.</a> One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.&nbsp;</p> <p>We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.&nbsp;</p></div><p>We’re hiring a Product Manager to drive exciting features for Access Management, a key product solution of Ping Identity focused on the future of Identity and Access Management.&nbsp;You’ll help shape how people and AI Agents securely access resources.</p> <p>The Product Manager role is an important part of Ping Identity’s worldwide go to market&nbsp;strategy for our products. You will report to the Group Product Manager for Access&nbsp;Management. You will contribute to and implement the product strategy by leading on all&nbsp;execution activities, creating product requirements, coordinating backlogs and owning the&nbsp;roadmap. You will be a close partner with both sales and engineering, acting as the voice of&nbsp;the customer for engineering, and providing insight and guidance on use cases to the field.</p> <p>We are increasingly leveraging AI to accelerate delivery, enhance decision-making, and improve overall effectiveness across the product lifecycle, and you will have the opportunity to drive how this evolves at Ping.</p> <p>This is a high-impact role, focused on building the next generation of access management capabilities that will be foundational to Ping’s platforms in the Agentic era.</p> <p><strong>What You’ll Do</strong></p> <ul> <li>Maintain and own the multi-quarter product roadmap, backlog, and quarterly feature&nbsp;delivery, and influence and implement the Access management product strategy for&nbsp;Ping Advanced Identity Cloud (dedicated-tenant SaaS) and Ping Access&nbsp;management (on-premises software)</li> <li>Leverage AI tools to improve efficiency and effectiveness across product&nbsp;management workflows, including research, analysis, documentation, prioritization,&nbsp;and cross-functional communication.</li> <li>Gather market, customer, prospect, and partner input to understand customer&nbsp;scenarios and technical requirements, uncover pain points and unmet needs, and act&nbsp;as technical expert on customer use cases.</li> <li>Provide detailed input into the product planning process and priority of features for&nbsp;communication to engineering.</li> <li>Develop technical requirements and collaborate closely with engineering, design,&nbsp;marketing, and sales to build, launch, and refine high-quality and&nbsp; polished features that meet customer and market needs.</li> <li>Perform market analysis, identifying industry trends, strategic needs, and competitive&nbsp;pressures to inform product direction.</li> <li>Become a subject matter expert on Access Management and the PingAM product,&nbsp;helping to grow the product.</li> </ul> <p><strong>What You’ll Bring</strong></p> <ul> <li>Experience in cloud computing in a product management or engineering role.</li> <li>Knowledge of identity and access management, authorization and identity use cases,&nbsp;standards and technology.</li> <li>Champion for customers providing a strong voice into the organization and&nbsp;engineering to help shape the roadmap to meet customer requirements and market&nbsp;expectation.</li> <li>Proven ability to define product strategy and translate it into a roadmap that balances&nbsp;customer needs, market opportunity, and technical investment.</li> <li>Proven ability to lead high-priority customer escalations, align engineering, support,&nbsp;and GTM stakeholders, and turn urgent issues into clear decisions, accountable&nbsp;action plans, and durable product improvements.</li> <li>Deep knowledge of modern access management, including authentication,&nbsp;authorization, SSO, federation, policy enforcement, and risk-based access controls.</li> <li>Credibility engaging customers, analysts, executives, and technical practitioners in&nbsp;discussing product capabilities and market relevance to end-users.</li> <li>The ability to gather and prioritize market data to maintain a product roadmap.</li> <li>Able to synthesize technical information into crisp recommendations and present and&nbsp;defend recommendations to a variety of audiences.</li> <li>Strong project/program management leadership including scope, schedule, budget,&nbsp;quality, communications.</li> <li>Able to create effective relationships, influence and collaborate internally and&nbsp;externally at all organizational levels.</li> <li>Proven strength solving technical problems by driving cross-team collaboration,&nbsp;ownership, and accountability.</li> <li>High-agency and extreme ownership: You consistently take initiative, drive progress&nbsp;without waiting for direction, and assume accountability for outcomes</li> <li>Process-focused mindset: you bring clarity and consistency to ho