Senior Frontend Platform Engineer (f/m/d)*
at Parloa · 251-500 employees
Series D · $350M · Jan 2026
- Seniority
- Senior
- Work model
- Onsite
- Location
- Berlin Office
- Posted
- 5d ago
typescriptgoreactazureci/cdgithub actions
at Parloa · 251-500 employees
Parloa develops AI-powered customer service agents that automate enterprise contact center interactions across voice and digital channels.
<h2><strong>About Parloa</strong></h2> <p>Parloa’s ambition is to become an <strong>iconic AI Platform company</strong> serving Fortune 2000 enterprises. With global enterprise customers, we are proving the impact of our <strong>Agent Management Platform (AMP)</strong> as it evolves into the <strong>AI Agent management layer</strong> for enterprise AI transformation. We are building <strong>Europe’s leading engineering organization</strong> to set a global benchmark for engineering excellence.</p> <p>Our mission is clear: deliver <strong>robust, enterprise-grade, resilient, and reliable AI solutions at speed</strong>. In a fast-moving market where multimillion-dollar deals can close in one to two months, <strong>speed is our currency</strong>. We compete with big tech and AI-native startups—and this is our moment to establish Parloa as a <strong>global leader in agentic AI platforms</strong>.</p> <p>Frontend engineers at Parloa primarily strengthen our central frontend platform—microfrontend architecture, Server-Driven UI library, and our shared design system—so product teams can ship agent management platform UI faster with clear ownership and fewer coordination dependencies. Some engineers are embedded in product teams for deeper, custom UI where platform patterns do not apply.</p> <h2><strong>About the role:</strong></h2> <ul> <li><strong>Build and ship the agent management platform UI</strong> and platform improvements using our microfrontend architecture, shared design system, and Server-Driven UI library where they fit.</li> <li>Own the <strong>technical design and delivery </strong>of complex features or services within your team, turning ambiguity into clear execution plans.</li> <li>Ship in <strong>small, high-quality increments</strong>, balancing speed with scalability, security, and long-term maintainability.</li> <li>Work<strong> full-stack when needed</strong>—TypeScript/React plus adjacent services and integrations—so features and platform changes are deliverable end-to-end, not blocked at the UI boundary.</li> <li>Leverage <strong>modern AI tooling to multiply your impact,</strong> from accelerating implementation and reviews to improving documentation, testing, and debugging, while rigorously validating outputs.</li> <li>Build with <strong>reliability and observability</strong> in mind, defining SLIs, instrumenting your work, and proactively monitoring impact.</li> <li>Maintain <strong>strong engineering discipline</strong>: clean CI/CD, meaningful tests, safe rollouts, and fast rollbacks.</li> <li>Respond to production issues with urgency and curiosity, contributing to blameless postmortems and <strong>systemic improvements</strong>.</li> <li><strong>Raise the bar</strong> through high-signal code reviews, documentation, and mentoring; contribute fixes upstream to shared packages when you hit the same problem twice.</li> <li>Multiply your impact by <strong>mentoring</strong> engineers, sharing patterns, and strengthening your team’s technical standards.</li> </ul> <h2>Who you are:</h2> <ul> <li>Professional experience building and shipping production systems in fast-moving environments.</li> <li>You take <strong>full ownership</strong>. When something matters, you drive it to completion and stand behind the outcome.</li> <li>You have a strong <strong>bias for action</strong>. You move quickly, make informed decisions, and iterate based on real-world feedback.</li> <li>You are comfortable operating in ambiguity and can turn fuzzy problems into shipped results.</li> <li>You think in systems: scalability, reliability, performance, and security are part of your default design mindset.</li> <li>You define success clearly and measure it; you care deeply about customer impact and business outcomes.</li> <li>You hold a high craftsmanship bar: clean, secure, well-tested code is your baseline.</li> <li>You give and receive candid feedback, and you elevate those around you through mentoring and technical leadership.</li> <li>You balance pragmatism with ambition, building for today while designing for tomorrow.</li> <li>You want to help build not just features, but one of Europe’s most respected engineering organizations.</li> </ul> <h3><strong>OUR TECH STACK:</strong></h3> <ul> <li>TypeScript, React, React Router, styled-components, TanStack Query, nanostores</li> <li>Infrastructure: Micro-frontends with single-spa, Webpack, Turborepo, pnpm workspaces, GitHub Actions, Azure Blob Storage</li> <li>Testing: Vitest, RTL, MSW, Playwright</li> </ul> <h2>Our Values</h2> <p>At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you:</p> <ul> <li><strong>Earn Trust</strong> – act with transparency and reliability.</li> <li><strong>Obsess Over Customers</strong> – always start with the customer problem.</li> <li><strong>Think Big</strong> – set bold goals and pursue them fearlessly.</li> <li><strong>Have Integrity</strong> – do the right thing, especially when it’s hard.</li> <li><strong>Disagree & Commit</strong> – debate with candor, align fast, and deliver.</li> <li><strong>Own It</strong> – take full responsibility for outcomes, not just tasks.</li> <li><strong>Dive Deep</strong> – master the details without losing sight of the big picture.</li> <li><strong>Bias for Action</strong> – move fast, decide quickly, iterate fearlessly.</li> <li><strong>Deliver Value</strong> – measure success by customer and business impact.</li> <li><strong>Insist on the Highest Standards</strong> – raise the bar continuously.</li> <li><strong>Go the Extra Mile</strong> – make the impossible possible.</li> <li><strong>Hire & Elevate the Best</strong> – raise the bar with every hire</li> </ul> <h3>Your recruiting process at Parloa</h3> <p>Recruiter Call → Technical Peer Interview → 360° Tech Interview Loop → Bar Raiser</p> <p> </p> <h2>Why Parloa? </h2> <p>We’re at the beginning of a new era in customer experience, one where AI doesn’t jus