Senior Engineering Manager, Identity & Trust

About this role

<h4><span style="color: #000000;">About Us</span></h4> <p><span style="color: #000000;">At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.&nbsp;</span></p> <p><span style="color: #000000;">More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.&nbsp;</span></p> <p><span style="color: #000000;">Award-winning and people-first, SimplePractice is shaping the future of health tech. In 2026, we were recognized by BuiltIn as a Best Remote Company to Work For, Software Guru's Best Places to Code, Becker Healthcare Telehealth Companies to Know, and we won a MedTech Breakthrough Award for Best Practice Management Solution Provider.</span></p> <h4><span style="color: #000000;">The Role</span></h4> <p><span style="color: #000000;">As the Senior Engineering Manager, you will lead and support SimplePractice engineers in designing and developing high quality software solutions for our products. You'll set technical direction, grow the engineers on your team, and partner closely with product, design, and other stakeholders to turn requirements into software our customers rely on every day. </span><span style="color: #000000;">This is a builder's role: expect to be in a design review, a customer conversation, and your team's code in the same week. Your role will focus on both building things well and also building the right things.</span></p> <h4><span style="color: #000000;">Responsibilities</span></h4> <ul> <li style="color: #000000 !important;"><span style="color: #000000;">Lead a squad of engineers, fostering collaboration and supporting their professional growth.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Set the technical direction for your squad and translate it into a clear, sequenced plan the team can execute.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Own architectural decisions across the full stack, from data model and APIs to the front-end.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Partner with product and design to shape the roadmap, not just deliver against it. Help the team decide what to build, then hold a high bar on how.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Provide mentorship to engineers across a variety of backgrounds and experiences.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Set clear performance expectations and provide direct, timely and actionable feedback.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Promote engineering best practices within your squad and across the entire engineering team.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">See around the corner to anticipate technical and resourcing challenges.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Ensuring collaboration in a remote / hybrid work environment across cross-functional teams.</span></li> </ul> <h4><span style="color: #000000;">Desired Skills &amp; Experien<strong>ce</strong></span></h4> <p><span style="color: #000000;"><strong>Experience</strong></span></p> <ul> <li style="color: #000000 !important;"><span style="color: #000000;">5+ years delivering high-quality software products as a software engineer.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">5+ years managing software engineers, with clear ownership of your team's hiring, performance, and technical direction.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Bachelor's or Master's in Computer Science, Engineering, or a related technical field.</span></li> </ul> <p><span style="color: #000000;"><strong>Technical depth</strong></span></p> <ul> <li style="color: #000000 !important;"><span style="color: #000000;">Strong technical background building web applications with common frameworks. Ruby on Rails preferred, not required.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">A high bar for clean, readable, testable code, and the instinct to hold the team to it.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Experience architecting web applications, with a solid grasp of SQL and databases.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Proficiency with Git, CI/CD pipelines, and release management. Working knowledge of front-end technologies and frameworks.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Experience with identity management, authentication methods, and security standards.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Experience delivering ML/AI projects (preferred).</span></li> </ul> <p><span style="color: #000000;"><strong>Leadership and communication</strong></span></p> <ul> <li style="color: #000000 !important;"><span style="color: #000000;">Are technical and hands-on: comfortable in design reviews and in the team's code.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Have strong product instincts and a record of helping teams decide what to build, not just how.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Communicate clearly across functions and keep product, Customer Success, Sales, GTM, and executive partners aligned through ambiguity.</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">A p