Senior Data Scientist, Growth

About the company

Glean provides an AI-powered enterprise search and work assistant that indexes 100+ SaaS connectors, uses RAG and customizable models, enforces permissions, and enables generative assistants and multi-step automations.

About this role

<div class="content-intro"><div><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About Glean:</strong></span></div> <div>&nbsp;</div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.</span></div> <div>&nbsp;</div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.</span></div> <div>&nbsp;</div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.</span></div> <div>&nbsp;</div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.</span></div></div><div>&nbsp;</div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About the Role:</strong></span></div> <div>&nbsp;</div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Glean is building a world-class data organization spanning data science, applied science, data engineering, and business analytics. This role sits within the Growth and Enterprise Readiness Data Science team, with a primary focus on accelerating user adoption, engagement, and sustained product usage.</span></div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">As a Growth Data Scientist, you will be the quantitative partner to Growth Product, Engineering, Design, and Product Marketing. You’ll turn ambiguous growth opportunities into measurable product bets, build the measurement and experimentation systems that allow us to learn quickly, and use behavioral data to identify where Glean can create substantially more value for its users.</span></div> <div>&nbsp;</div> <div class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>You will:</strong></span></div> <div> <ul class="ul1"> <li class="li3" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Define and evolve Glean’s growth measurement framework across acquisition, activation, engagement, retention, resurrection, and expansion. Own core metrics such as WAU, activation, engagement intensity, retention, and feature adoption.</span></li> <li class="li3" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build and analyze end-to-end user and account funnels to identify where users realize value, where they drop off, and which behaviors predict durable engagement.</span></li> <li class="li3" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Identify and size high-leverage opportunities across onboarding, product discoverability, education, lifecycle messaging, collaboration and virality, and new product surfaces.</span></li> <li class="li3" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Partner with Product, Design, and Engineering to turn product ideas into testable hypotheses, clear success metrics, instrumentation plans, and decision criteria.</span></li> <li class="li3" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Design and analyze A/B tests, phased rollouts, and quasi-experiments. Apply causal inference to recommend whether products should launch, iterate, or change direction.</span></li> <li class="li3" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develop behavioral and needs-based segments and translate insights into targeted product interventions.</span></li> <li class="li3" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="f