Super.com is a Toronto-founded savings app that offers a $15 monthly Super+ membership providing hotel discounts, cashback, prescription discounts, cash advances, and credit-building tools.
<div class="content-intro"><p>We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.</p></div><p class="font-claude-response-body break-words whitespace-normal">At Super, data isn't a support function — it's at the heart of every major decision we make. As a <strong>Senior Commercial Data Scientist</strong>, you'll operate at the intersection of product and strategy, owning decision-making, problem framing, and hypothesis generation. Your work won't sit in slide decks; it will directly shape how millions of customers engage with our products. You'll work in close partnership with Analytics Engineers, who build and maintain production data products, whilst your role is to define what needs to be measured and why.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What the role involves</strong></p> <p class="font-claude-response-body break-words whitespace-normal"><em>Be the Decision Engine</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Run deep-dive analyses into customer behaviour, product usage, and commercial performance</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Go beyond surface-level metrics to uncover causal drivers behind phenomena using rigorous statistical methods</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Distinguish correlation from cause-and-effect</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Shape Strategy with Data</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Influence product roadmaps, commercial tactics, and marketing strategies by framing the right questions</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design and analyse experiments, including A/B tests and quasi-experiments</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deliver decision memos that change the course of decisions, with quantified impact ranges and clear guidance for Directors</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Define Metrics & Specifications</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design KPI trees and define metric intent</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Specify requirements for Analytics Engineers to implement certified, production-grade data products</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define tracking plans for instrumentation, specify dashboard requirements and acceptance criteria, and ensure data capture supports decision-making needs</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Partner Across the Business</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with Product Managers, Commercial leaders, Analytics Engineers, and Marketers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Lead problem-framing sessions, challenge assumptions, and reframe vague requests into testable hypotheses</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Bring analytical rigour to high-stakes discussions at Director level</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Tackle Ambiguity</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Translate broad business challenges into sharp analytical problems with measurable outcomes, bringing structure to fast-moving and ambiguous environments</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>What we are looking for</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">5+ years of relevant experience in analytics, data science, or product data science roles — ideally in product or commercial domains — with a track record of directly influencing strategy and growth through causal analysis and experimentation</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Advanced statistical methods and causal inference: A/B testing, confidence intervals, regression, quasi-experimental designs (difference-in-differences, synthetic controls, regression discontinuity), and an understanding of CUPED and variance reduction techniques</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">SQL proficiency for exploratory analysis and data validation (Snowflake), includin