Senior AI Engineer (x/f/m)

About this role

<h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Your Impact</strong></h2> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">We are looking for a <strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Senior AI Engineer</strong>&nbsp;to join the <strong><span class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Customer Care Contact </span></strong>team in the&nbsp;<strong>Business Performance </strong>domain<strong>.</strong></p> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Your mission will be to build AI-powered tools that revolutionize how healthcare professionals deliver care. You will work on Doctolib Assistant, our AI personal assistant designed to assist doctors and medical staff in their daily work—from answering complex medical questions to automating administrative tasks with accuracy, reliability, and safety.</p> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients.</p> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">What you'll build<br><br></strong></h2> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Your responsibilities include but are not limited to:</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">&nbsp;</div> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Design, ship, and operate production-grade agentic systems powering Doctolib Assistant, our AI personal assistant that addresses key challenges for healthcare professionals</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Build and improve AI agents and our orchestration systems</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Partner with data scientists to design and implement evaluation pipelines, security/safety guardrails, and metrics—while taking ownership of operational AI projects as data science teams focus on exploratory research</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Develop and maintain core agentic capabilities including memory, reasoning orchestration, tool adapters, and multi-agent coordination, ensuring strong observability, fallback mechanisms, and fail-safe behaviors</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Own performance, observability and security: monitoring dashboards, SLO/SLI, and security posture</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Ensure privacy and security by design, with a particular focus on medical data sensitivity</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Contribute to fullstack development when needed to deliver end-to-end features for healthcare professionals</li> </ul> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">What you'll bring</strong></h2> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"><br>Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">You'll be a great fit if you:<br><br></div> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Have 4+ years of experience as a software engineer, with hands-on experience in AI/ML systems</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Have 2+ years of experience working with Python</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Have gone through the full lifecycle of an AI product, from initial evaluation and launch to iterations based on results in production</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Understand and promote best practices related to the software development life cycle such as automated testing, good use of CI/CD, and DevOps practices</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Are comfortable with fullstack development and not afraid to dive into React/TypeScript/