<p><strong>Role Summary: </strong>The IAM Operations & Access Review Support Analyst is responsible for executing day-to-day IAM operational activities, supporting access reviews, identity lifecycle management, privileged access administration, and access governance processes. The role ensures timely provisioning, deprovisioning, reconciliation, and certification activities across the organization.</p> <p><strong> </strong></p> <p><strong>Key Responsibilities:</strong></p> <p><strong>Identity Lifecycle Management</strong></p> <ul> <li>Execute Joiner, Mover, Leaver (JML) processes in accordance with approved procedures.</li> <li>Provision, modify, and revoke user access across enterprise applications and platforms.</li> <li>Ensure timely onboarding and offboarding of employees, contractors, and third parties.</li> </ul> <p><strong>Privileged Access Management (PAM)</strong></p> <ul> <li>Administer privileged accounts and access requests.</li> <li>Perform credential reconciliations and privileged account reviews.</li> <li>Support privileged access certifications and monitoring activities.</li> <li>Investigate and remediate orphaned or dormant privileged accounts.</li> </ul> <p><strong>Access Reviews & Recertification</strong></p> <ul> <li>Support execution of periodic user access reviews and certification campaigns.</li> <li>Coordinate with application owners and business managers on access attestations.</li> <li>Follow up on overdue certifications and remediation actions.</li> <li>Generate certification reports and evidence for compliance purposes.</li> </ul> <p><strong>Operational Monitoring & Reporting</strong></p> <ul> <li>Monitor provisioning SLA performance and operational metrics.</li> <li>Support exception management and issue escalation.</li> <li>Maintain accurate operational records and audit trails.</li> </ul> <p><strong>Audit & Compliance Support</strong></p> <ul> <li>Provide operational evidence for audits and compliance assessments.</li> <li>Support closure of audit findings through remediation actions.</li> <li>Maintain documentation and records of access management activities.</li> </ul> <p><strong>Required Skills & Experience</strong></p> <ul> <li>3–5 years of experience in IAM Operations, Access Administration, Service Management, or Security Operations.</li> <li>Experience with Identity Governance & Administration (IGA) and PAM solutions.</li> <li>Understanding of JML processes, Active Directory, LDAP, and access certification.</li> <li>Strong attention to detail and process discipline.</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience with SailPoint, Saviynt, Entra ID, CyberArk, BeyondTrust, Okta, or similar IAM platforms.</li> <li>ITIL Foundation, Security+, or equivalent certifications.</li> </ul>