QA Manager - Logistics - FY27

About this role

<p><strong><a href="https://www.takealot.com/">Takealot.com</a>,</strong> South Africa’s leading online retailer, is looking for a highly talented <strong>QA Manager (Logistics) </strong>to join our team.&nbsp;</p> <p>We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.</p> <p>&nbsp;</p> <p><strong>Who’s who in the tech space</strong></p> <p>The position reports to the QA Test Manager.&nbsp;</p> <p>&nbsp;</p> <p><strong>Your mission should you choose to accept it: &nbsp; </strong>&nbsp;&nbsp;</p> <ul> <li>Lead and provide strategic oversight to multiple QA teams across diverse products and stakeholders, ensuring alignment with overall business objectives.</li> <li>Foster seamless coordination and robust communication channels among QA teams and various product stakeholders to build a cohesive quality assurance strategy.</li> <li>Cultivate a self-sustaining environment where teams are empowered to make autonomous decisions, thereby allowing you to dedicate efforts towards strategic enhancements and innovation in the QA domain.</li> <li>Engage actively in QA processes to garner insights and drive technical advancements, leveraging firsthand experience and hand-on involvement to refine processes and develop strategic initiatives.</li> <li>Build and nurture strategic alliances with product teams within and across divisions to synchronise QA goals with broader business strategies.</li> <li>Contribute to the Community of Practice for Quality Assurance within the engineering landscape to share knowledge and best practices.</li> <li>Spearhead recruitment efforts to attract top talent for the QA team, ensuring a robust and competent workforce.</li> <li>Elevate development quality by formulating and instituting superior testing processes and practices in collaboration with engineers and engineering managers.</li> <li>Collaborate with engineering leadership to architect and manage an integrated roadmap for automation initiatives, with a focus on enhancing efficiency and coverage.<br>Play a pivotal role in refining the automation strategy and expanding automation coverage for both UI and service-based tests.</li> <li>Ensure teams continuously develop, execute and maintain comprehensive test cases to identify and address bugs, aligned with best practices and strategic objectives.</li> <li>Oversee the creation and maintenance of sustainable and reusable test data, ensuring data integrity and efficiency.</li> <li>Proactively identify testing gaps and lead the collaborative resolution process with automation engineers, engineers, and QA Analysts.</li> <li>Maintain rigorous standards in bug identification, documentation and tracking in line with strategic goals and industry best practices.</li> <li>Oversee regression testing operations, ensuring robust quality control when addressing resolved bugs.</li> <li>Ensure continuous feedback from production issues is integrated into the QA test base by reevaluating coverage and updating test cases to uphold adequate coverage.</li> <li>Strategically increase code coverage across the technology stack by identifying critical tests at the unit, service, and functional levels.</li> <li>Develop and disseminate detailed status reports based on test outcomes to team leaders, highlighting implications for overall project plans and timelines.</li> <li>Initiate and drive programs aimed at elevating QA visibility in project progress, building dynamic relationships with product stakeholders to ensure early and proactive QA engagement in upcoming projects.</li> <li>Mentor and coach the test teams and engineers, enhancing their capabilities in test methodologies and automation practices.<br><br></li> </ul> <p><strong>Skills needed:</strong></p> <ul> <li><strong>Stakeholder Relationship Management:</strong> Demonstrated ability to build and maintain effective relationships with a diverse range of stakeholders across multiple teams and divisions.</li> <li><strong>Leadership and Coordination:</strong> Proven experience in leading and coordinating cross-functional efforts, ensuring alignment and achievement of common quality objectives across various teams.</li> <li><strong>Team-Oriented Approach: </strong>A team player who excels as an active listener, mentor and communicator, fostering collaboration and knowledge sharing.</li> <li><strong>Decisive and Resilient</strong>: Exhibits solid reasoning and decision-making abilities, thriving under pressure and adapting to fast-paced environments.</li> <li><strong>Passion for Quality and Innovation:</strong> Deeply passionate about technology, systems and most importantly, quality assurance, with a drive to implement and sustain innovative solutions.</li> <li><strong>Continuous Learner:</strong> Naturally curious and committed to staying abreast of the latest trends and advancements in the testing craft.</li> <li><strong>Self-Motivated and Adaptive: </strong>Highly self-driven with an aptitude for rapid learning and adaptability to new tools and processes.</li> <li><strong>Efficient Worker:</strong> Capable of working efficiently both independently and as part of a collaborative team environment.</li> <li><strong>Analytical and Problem-Solving Expertise:</strong> Strong analytical skills with a keen ability to understand, critique and refine requirements to meet strategic goals.</li> <li><strong>Effective Communicator: </strong>Possesses strong communication skills, essential for articulating complex ideas and facilitating productive discussions across diverse teams.<strong><br></strong></li> </ul> <p><strong>Qualifications and experience:</strong></p> <ul> <li>Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 5 years of Software QA experience in a s