QA Lead - Star Trek Fleet Command

About this role

<p>Scopely is looking for a <strong>QA Lead</strong> to join our <strong>Star Trek Fleet Command </strong>team in <strong>Bangalore</strong> on a <strong>hybrid</strong> basis.<br><br>At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.&nbsp;</p> <p><strong>Star Trek Fleet Command</strong> is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X Strategy MMO has continually evolved, earning its place as one of the top-grossing games on the market.</p> <p>Reporting to the Director of QA, you’ll lead the Live &amp; Release QA function for Star Trek Fleet Command, managing a growing team of QA Analysts while partnering closely with Product, Engineering, LiveOps, Release Management and Customer Support to deliver high-quality live content to millions of players worldwide.</p> <p>This role combines people leadership, operational excellence and cross-functional collaboration. You’ll drive quality across the LiveOps lifecycle, improve testing processes, support confident release decisions and help shape the future of Quality Assurance within STFC.</p> <h2><strong>What You’ll Do</strong></h2> <ul> <li>Lead, coach and develop a team of QA Analysts, fostering a collaborative, inclusive and high-performing team environment.</li> <li>Own the quality strategy for LiveOps releases, ensuring effective planning, risk assessment and test coverage across live content.</li> <li>Partner with Product, Engineering, LiveOps, Release Management and Customer Support to identify risks early and support successful releases.</li> <li>Coordinate testing across internal teams and external QA partners, ensuring quality standards, priorities and delivery expectations are consistently met.</li> <li>Drive continuous improvements across QA processes, tooling, reporting and workflows to improve efficiency, scalability and release confidence.</li> <li>Monitor live game quality following releases, partnering with Engineering and Customer Support to investigate issues, prioritize improvements and drive post-release learnings.</li> <li>Contribute to the broader QA leadership team by helping define quality initiatives, standardize best practices and support the continued growth of the QA organization.</li> </ul> <h2><strong>What We’re Looking For</strong></h2> <ul> <li>Demonstrated experience leading and developing QA teams within software development or live service environments.</li> <li>Experience managing performance, coaching team members and supporting career development.</li> <li>Strong understanding of software testing methodologies, quality assurance principles and release management practices.</li> <li>Experience partnering with cross-functional teams to deliver complex releases in Agile environments.</li> <li>Ability to balance quality, business priorities and delivery timelines while making informed risk-based decisions.</li> <li>Strong communication and stakeholder management skills, with the ability to influence decisions through data and clear quality insights.</li> <li>Experience coordinating work across multiple teams, including external QA partners.</li> <li>Familiarity with modern QA tools such as Jira, TestRail or similar platforms.</li> </ul> <h2><strong>Bonus Points</strong></h2> <ul> <li>Experience working on mobile free-to-play games or live service products.</li> <li>Experience testing backend configurations, events or LiveOps content.</li> <li>Familiarity with automation frameworks and quality engineering practices.</li> <li>Experience using tools such as Datadog, Google Play Console or App Store Connect.</li> <li>Experience working with globally distributed teams.</li> <li>Passion for strategy, MMO or live service games.</li> </ul><div class="content-conclusion"><p>&nbsp;</p> <h3>About Scopely</h3> <p>Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.</p> <p>Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.</p> <p>Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.</p> <p>Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: <a href="https://www.scopely.com/">https://www.scopel