Product Manager, Integrations

About this role

<h3><strong>What Do We Do?</strong></h3> <p>Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites.</p> <p>We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.</p> <p>The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.</p> <h3><strong>Why Tripe Whale Needs You:</strong></h3> <p>Triple Whale sits at the center of a merchant's growth stack. Our product is only as strong as the data we can reliably ingest, normalize, enrich, and activate across commerce platforms, ad networks, pixels, server-side events, warehouses, and partner tools.</p> <p>As APIs change, privacy rules tighten, and merchants expect near real-time data they can trust, integrations become a core product surface, not just plumbing. We need someone who can turn messy third-party APIs into dependable customer experiences.</p> <p>You’ll work with our technical integrations team end-to-end: which platforms we integrate with, how we design durable data contracts, how customers authenticate and connect accounts, how we monitor freshness and failures, and how we launch, maintain, and communicate integrations at scale.</p> <h3><strong>What You'll Do:</strong></h3> <ul> <li><strong>Customer-backed data strategy</strong>: Own the translation of customer data needs into platform requirements, including which data to ingest, how it should be normalized and exposed internally, and how platform, data, and data science teams should use it.</li> <li><strong>Platform API Ownership</strong> Translate third-party API docs, auth models, webhooks, rate limits, deprecations, permissions, and certification requirements into clear product specs and engineering priorities.</li> <li><strong>Data Contracts and Quality</strong> Define what good integration data looks like: schemas, freshness, completeness, backfills, deduplication, reconciliation, error states, and customer-facing health signals.</li> <li><strong>Setup, Health, and Troubleshooting UX</strong> Build the setup, consent, status, alerting, and troubleshooting experiences customers and internal teams need to connect accounts quickly and trust the data once it flows.</li> <li><strong>Launch and Operational Readiness</strong> Own integration launches from discovery through beta, certification, documentation, migration, support enablement, post-launch monitoring, and incident follow-up.</li> <li><strong>Cross-Functional Execution</strong> Partner tightly with engineering, data, CX, sales, legal, privacy/security, and partnerships to unblock complex integrations and make tradeoffs explicit.</li> </ul> <h3><strong>What You'll Bring:</strong></h3> <ul> <li>Ability to work from our Jerusalem office (located in the Central Bus Station next to the train) 2 times a week (Monday &amp; Wednesday) is required</li> <li>High level of English (spoken and written); Hebrew a plus</li> <li>5+ years as a technical PM, integrations PM, platform PM, or data product PM</li> <li>Hands-on comfort with APIs, OAuth, webhooks, event payloads, data pipelines, schemas, rate limits, and debugging complex data flows</li> <li>Ability to read API docs, inspect logs or payload examples, write crisp technical requirements, and partner credibly with backend and data engineers</li> <li>Experience managing third-party platforms, partner reviews, certification processes, API migrations, or breaking API changes</li> <li>Strong product sense for making complex technical states understandable to customers through setup UX, health checks, alerts, and documentation</li> <li>High ownership and operational rigor around reliability, edge cases, incident response, launch readiness, and support enablement</li> </ul> <h3><strong>Bonus points if you bring:</strong></h3> <ul> <li>Background in eCommerce, DTC, performance marketing, attribution, or marketing analytics</li> <li>Previous development experience&nbsp;</li> </ul> <h3><strong>Who Succeeds at Triple Whale:</strong></h3> <p>At Triple Whale, you’ll support and collaborate with a world-class product &amp; engineering team that ships quickly and holds a high standard for excellence. Your impact will be felt across the organization by helping remove friction and enabling engineers to do their best work. We operate in a fast-paced, dynamic environment where ownership, accountability, and execution matter.</p> <p>This role is a great fit for someone who thrives in an environment that values speed without compromising on quality, and who enjoys taking full ownership of their work end to end. If you are curious by nature, demonstrate strong entrepreneurial thinking, are not afraid to ask questions, and know how to navigate ambiguity while moving quickly, you will do well at Triple Whale.</p> <h3><strong>Our Values</strong></h3> <ul> <li><strong>We Are Customer Obsessed</strong>: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.</li> <li><strong>We Move (Very!) Quickly</strong>: The speed at which we work, iterate, and deliver value is our most competitive advantage.&nbsp;</li> <li><strong>We Are Trustworthy</strong>: Candor, directness, and honest communication helps us learn, grow and improve so we can win together.&nbsp;</li> <li><strong>We Are Curious</strong>: We extend beyo