Product Manager - Fixed Operations

About this role

Pinewood.AI is seeking a driven, collaborative, and strategic Product Manager to lead the development of our Fixed Operations functionality within our automotive dealer management platform. This is a key role within our Product team, focused on building smart, integrated solutions that help dealerships enhance profitability, compliance, and customer experience. As part of the team shaping the future of our Automotive Intelligence platform, you’ll work closely with Project Delivery Managers, developers, support, and commercial teams to translate dealer needs and market opportunities into impactful software features. You'll also be the go-to SME, helping to shape the roadmap, prioritise features, and communicate the value of what we build, both internally and externally. We're looking for someone who combines attention to detail with commercial insight, and who thrives on working with cross-functional teams to turn ideas into working products. Key Responsibilities Own and develop the product vision and roadmap for features, aligned to business and customer goals. Work with PDMs and developers to define, refine, and prioritise deliverables using clear user stories and acceptance criteria. Collaborate with Account Management and Partner Support teams to gather feedback, understand dealer needs, and resolve product issues. Sign off on new functionality and ensure high-quality releases with clear business value. Prepare product documentation and release notes to support training, adoption, and promotion of features. Be a point of contact for partner and manufacturer meetings, helping gather market insights and agree on deliverable solutions. Support the ongoing development and mentoring of Project Delivery Managers in line with personal and team growth goals. Engage with technical teams to provide context and direction on functionality, ensuring delivery meets requirements and is technically feasible. Maintain a prioritised feature backlog and ensure consistent documentation across the product lifecycle. Act as an internal champion for your product, communicating updates and value to stakeholders across the business Requirements Proven experience in a product-focused role within a SaaS orientated business. Solid understanding of software development lifecycles and agile product delivery. Ability to create clear and actionable user stories, define acceptance criteria, and work closely with development teams. Strong commercial awareness and ability to prioritise work based on business and customer impact. Excellent written and verbal communication skills – confident presenting ideas and solutions across technical and non-technical teams. Highly organised, detail-oriented, and able to manage multiple priorities. Comfortable working in a collaborative team environment with a focus on outcomes and continuous improvement. Desirable Proven experience in a product-focused role (Product Owner, Product Manager, or similar), within automotive or dealer management SaaS solutions. Experience working on building Fixed Operations functionality or products within an automotive retail context. Benefits A very competitive salary Excellent bonus scheme Flexible mix of home and office working 4 weeks PTO 401k Excellent health insurance benefits Regular 1-2-1s and career development opportunities Why join Pinewood.AI? This is a unique opportunity to take ownership of a strategically important product area and play a key role in shaping the future of Fixed Operations solutions for the global automotive retail sector. As we continue to expand internationally, you’ll be at the forefront of building innovative, scalable features that meet the needs of dealers, partners, and manufacturers around the world. You’ll be joining a collaborative, fast-paced product team that values autonomy, creativity, and clarity of purpose. Your ideas will directly influence how dealerships manage processes, and you'll be trusted to drive that vision forward with the backing of a highly skilled development team. About Us Our story began more than 20 years ago with a clear purpose to create technology designed around the real needs of automotive retailers. As automotive professionals as well as technologists, we built practical solutions that help dealerships run more efficiently and deliver outstanding customer experiences. Today, Pinewood.AI is a market leader in dealership management and automotive intelligence. Our cloud-based platform connects every part of a retailer’s business, including vehicle sales, service, parts, workshop, finance, insurance, stock management, customer relationship management, and business reporting. By bringing everything together in one intelligent system, we help retailers and manufacturers make better decisions, improve performance, and increase profitability. We are now expanding into North America, bringing our proven platform to a new audience. This is an important stage in our growth where we are building our presence in the United States and Canada. Joining Pinewood.AI at this time means becoming part of a fast-growing, startup-style team that is supported by an established and successful global business. You will play a key role in introducing and embedding our platform across North American dealerships.

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