Product Intelligence Engineer

About this role

<div class="content-intro"><p><strong><u>Application and Interview Impersonation Notice</u>:&nbsp; </strong>Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. &nbsp;If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.</p> <p>Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!</p> <p>Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge.</p></div><p><strong>Overview:</strong> <span class="NormalTextRun SCXW96538670 BCX0">Product Operations at Precisely is building the operating system that runs the Product organization. We are moving the Product org toward AI agents that plan, spec, research, query, and act. This is the engine behind our Product Operating System (PM-OS). We are looking for a Product Intelligence Engineer who can build and maintain this PM-OS, including agents end to end. You will design, build, test, and operate the PM-OS that Product Managers and leadership rely on every day, from conversational analytics to agentic Product Development Lifecycle, which encompasses multi-step agents that run on a schedule and push outputs without human intervention. It takes business and product judgment: an agent is only useful if it understands the question behind the question, hence you will need to grasp how a software company runs (product, portfolio, renewals,&nbsp;</span><span class="NormalTextRun SCXW96538670 BCX0">go-to-market</span><span class="NormalTextRun SCXW96538670 BCX0">) and builds products well enough to build agents that are accurate and trusted.</span></p> <p><strong>What you will do:</strong></p> <ul> <li><span data-contrast="auto">​</span><span data-contrast="auto">​</span><strong><span data-contrast="auto">Design and build AI agents.&nbsp;</span></strong><span data-contrast="auto">Own agent architecture end to end: personas, decision logic, tool and function calling, orchestration, and memory and context management. Build agents that range from simple PM-facing Q&amp;A to scheduled, multi-step agents that query live data and push results to Teams and SharePoint with no manual work.</span><span data-contrast="auto">​</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":80,"335559740":240}">&nbsp;</span></li> <li><span data-contrast="auto">​</span><span data-contrast="auto">​</span><strong><span data-contrast="auto">Translate business problems into agent solutions.&nbsp;</span></strong><span data-contrast="auto">Work directly with PMs and leadership to turn ambiguous business questions into executable agent&nbsp;workflows, and&nbsp;deliver insights that drive real decisions.&nbsp;</span><span data-contrast="auto">​</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":80,"335559740":240}">&nbsp;</span></li> <li><span data-contrast="auto">​</span><span data-contrast="auto">​</span><strong><span data-contrast="auto">Integrate agents with our systems.&nbsp;</span></strong><span data-contrast="auto">Connect agents to GitHub, Snowflake, Linear, Salesforce, Tableau, internal APIs, and MCP servers so they can retrieve governed data and take real actions.</span><span data-contrast="auto">​</span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Engineer prompts and workflows.&nbsp;</span></strong><span data-contrast="auto">Develop robust prompting strategies and multi-agent workflows that produce reliable, high-quality, repeatable outputs.</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":80,"335559740":240}">&nbsp;</span></li> <li><span data-contrast="auto">​</span><span data-contrast="auto">​</span><strong><span data-contrast="auto">Own the semantic layer.&nbsp;</span></strong><span data-contrast="auto">Define and maintain the metric definitions, calculated fields, and data-model documentation that sit between the Snowflake warehouse and the agent layer. This is what makes agents accurate and trustworthy.</span><span data-contrast="auto">​</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":80,"335559740":240}">&nbsp;</span></li> <li><span data-contrast="auto">​</span><span data-contrast="auto">​</span><strong><span data-contrast="auto">Test, validate, and monitor in pr