Primer is the unified infrastructure for global payments that gives finance and payments teams a single platform to manage the payments lifecycle and capture complete contextual payment data.
An Introduction to Primer Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform. Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on. Watch our showcase > https://primer.io/the-primer-showcase Read up on our $100m Series C https://www.primer.io/blog/series-c Learn more about our culture > https://primer.io/careers AN INTRODUCTION TO PRIMER Primer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations. Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies. Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money. WHAT WILL THE ROLE INVOLVE? - Design and deliver end-to-end product experiences — from low-fi sketches to high-fidelity prototypes - Validate design decisions through both qualitative and quantitative research methods - Collaborate with PMs, engineers, and wider teams to solve complex problems using first principles thinking - Craft simple, accessible, and visually polished experiences that put the user first - Champion and contribute to our design system to ensure consistency and scalability - Work closely with engineers to bring designs to life — balancing polish with pragmatism - Facilitate workshops and design thinking sessions to unlock ideas and align teams - Thrive in a fast-moving, highly collaborative product environment WHAT ARE WE LOOKING FOR? - Experience owning and driving product design solutions - Strong understanding of best practices for turning complex flows into intuitive experiences - Sensitivity to user needs — backed by enthusiasm for testing and data - Excellent communication and collaboration skills across product and engineering - Data-informed mindset — confident using analytics, A/B testing, and insights to guide decisions - Experience contributing to and maintaining a design system - Skilled at facilitating workshops and engaging stakeholders in the design process - Curious, creative, and eager to grow in a high-performing design team 🚫 YOU MAY NOT LIKE IT HERE IF: - You enjoy working in an office-setting, we are remote-first and always will be! - You are not comfortable with shifting context and navigating ambiguity - You don’t enjoy testing your code, we have no testers or QA’s here at Primer OUR INTERVIEW PROCESS - 30-minute call with a Talent Partner - 30-minute interview with the Hiring Manager - Live Design challenge with the team - 60-minute final stage values-alignment interview WHAT’S LIFE LIKE AT PRIMER? We’ve been recognised as a top global employer, #1 in FinTech for ‘flexibility’! https://jobgether.com/top-100-flexible-employers/fintech-finance-+-technology We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide. Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone. OUR BENEFITS 🌍 We are fully remote and globally distributed; and have been since day one 💰 Competitive share options 🌴 Uncapped holiday, with 25 days minimum to be taken 🗣️ Co-working space access 📅 Workations & Company Retreat 💻 The best equipment for your role 🏠 £500 towards your home office setup 🔎 Generous learning budget 🏥 Private Medical Insurance 📈 A broad set of additional perks and benefits (depending on location) DON’T MEET EVERY SINGLE REQUIREMENT? At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs. Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or