ICON develops large-scale 3D‑printing robotics (Vulcan, Phoenix), materials and software, and constructs 3D‑printed homes and structures for residential, affordable, defense, and space habitat projects.
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">ICON is hiring a UX professional to own the user experience for a core product area within BuildOS - our software platform used by architects, builders, and construction operators. In this role, you will lead end-to-end UX work for tools that connect users to ICON's construction technology, from discovery research through design handoff. You will run customer interviews, map complex workflows, build prototypes, test them with real users, and write specs that engineering can build from. You will work alongside engineers, product leadership, and internal and external customers to shape what gets built and why. This role is based at ICON's Austin, TX office and reports to the Director of Product.<br><br></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>RESPONSIBILITIES:</strong></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Discovery and Research:</strong> Run regular interviews with architects, engineers, and builders to learn their workflows, pain points, and unmet needs. Document assumptions, evidence gaps, and research priorities for your product area. Turn findings into clear insights that shape the roadmap.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Workflow Mapping and UX Design:</strong> Map user workflows and edge cases for complex, multi-step construction and design processes. Design for a range of users, from technical specialists to first-time operators with different levels of software fluency. Define data needs, integration points, and error states.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Wireframes and Prototypes:</strong> Create wireframes, interaction flows, and interactive prototypes in Figma or a similar tool. Deliver designs that are functional, polished, and clear.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Prototyping and Usability Testing:</strong> Build and test prototypes with target users on a regular cadence. Run lightweight usability tests and update designs based on real feedback. Check designs with engineering for technical feasibility before handoff.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Handoff and Engineering Collaboration:</strong> Deliver developer-ready specs with annotated designs, acceptance criteria, and interaction details. Work two or more sprints ahead of engineering so teams always have clear, well-defined work to pick up.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Cross-Functional Partnership:</strong> Collaborate daily with engineers, product leadership, and cross-functional partners. Present design choices to engineers, leaders, and customers in plain terms.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Strategic Alignment:</strong> Connect your design work to company-wide Objectives and Key Results (OKRs) so the user experience moves bigger goals forward.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>MINIMUM QUALIFICATIONS:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">3+ in UX design, product design, or a similar role.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">A portfolio showing end-to-end design work — research through shipped product, not visual design alone.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience running user interviews and turning qualitative research into design decisions.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong fluency with Figma or a similar tool for wireframing, prototyping, and design systems.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience designing for workflows with real constraints, not only consumer apps.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Clear communication skills. You can explain design choices to engineers, leaders, and customers.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Comfort working through ambiguity. You can define the problem, not just solve a defined one.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>PREFERRED QUALIFICATIONS:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience in construction technology, architecture, manufacturing, robotics, or another hardware-adjacent field.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with 3D visualization, CAD tools, or spatial design interfaces.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience writing product specs or PRDs alongside design work.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Background in Jobs-to-Be-Done, continuous discovery, or similar product research frameworks.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with design systems and component-based design patterns.</li> </ul><div class="content-conclusion"><div class="css-1do1wuw" data-test-id="paragraph" data-key="421"> </div> <div class="css-1do1wuw" data-test-id="paragraph" data-key="421"> <div><span style="color: #0000