Product Designer

About the company

Carmoola is a UK-based fintech that offers direct-to-consumer car finance, streamlining the process and eliminating traditional intermediaries.

About this role

Join the revolution in car finance 🚗💥 At Carmoola, we’re changing the way people get on the road – making it faster, fairer, and entirely built around the customer. We’ve reimagined car finance from the ground up with a seamless digital experience that puts drivers in control. Since launch, we’ve raised over £540m from top-tier investors (including QED) and helped over 22,000+ customers get behind the wheel. We’ve been named the UK’s 6th fastest growing company - and we're not stopping there. This is your chance to join a tier-1 team and take the lead in crafting a world-class app experience as we scale to our next milestone. 🔮 Your role in shaping our future We are seeking an exceptionally talented Product Designer to join our dynamic team. Reporting directly to the Director of Product, you will focus on creating “WOW” product experiences, and delivering stunningly beautiful product flows to our customers. With a customer NPS of +97 and a TrustPilot score of 4.9/5, you'll be pushing the boundaries to see how much more we can surprise and delight with our product. As a key member of our team, you will be instrumental in all phases of the design process, from concept to execution. This isn’t just a job; it’s a chance to be at the forefront of designing user-centric solutions that customers will love. What you’ll do 📱 Core product experience (~80%) Design ‘wow’ moments through stunning visuals and intuitive user flows that elevate the entire product experience (primarily focussing on our app, but there are also some web elements to consider too) Continuously seek ways to enhance the user experience, leveraging visually stunning design to delight customers Work closely with product managers and engineering teams to refine and implement your designs Run creative design sessions with members of the Carmoola team to gather input Utilise Figma and various animation tools to create dynamic designs and delightful interactions 🎨 Website & marketing support (~20%) Support the marketing and growth teams, designing striking visual assets, and campaign templates Act as a guardian of the Carmoola brand aesthetic, ensuring a seamless visual transition from paid social ads and web touchpoints into the app itself Support website design improvements Requirements Who you are You are a visionary designer, passionate about shaping thoughtful, visually stunning product experiences. You are open to feedback and thrive in a collaborative environment where your ideas and designs are tested and evolved through user feedback and close interaction with the Carmoola team. You’re customer-focused and detail-oriented, and committed to learning and growing within your role, continuously seeking to refine your craft and contribute to team success. Essentials Passion for delivering WOW designs, with a portfolio demonstrating your expertise in graphic design and UI/UX Highly creative individual who is passionate about building visually stunning products Confident in articulating your design process and decisions Impressive attention to detail and drive for consistency Strong understanding of user-centred design principles and behavioural design, and a track record of implementing these approaches to drive better customer experiences Experience leading or contributing to user research, such as running user research groups, or utilising online software to drive insights and opportunities to improve the UX At least 5 years of experience in product design Excellent communication and collaboration skills, with a proven ability to incorporate feedback and view your designs from multiple perspectives Proficiency in Figma Illustration and animation skills Switched on to new design trends and tools, open to exploring AI-drive solutions Benefits Benefits 💰 Competitive salary: £70k-90k 🔎 Yearly performance-based pay reviews 💼 Hybrid working: 3 days a week in our London office, in the heart of beautiful Primrose Hill 🏝️ Holidays: 30 days + bank holidays, plus an extra day on your birthday 🥳 🌎 15 days a year to work from anywhere 🩺 Private healthcare 📈 Pension: 5% employer matched contribution 🏋 Join a mega-talented and high performing team The chance to play a pivotal role inside a fast-growing fintech during a meaningful stage of its journey Ready to lead and innovate? Join us at Carmoola, where you can shape the future of car finance, set new industry standards, and grow your career in an environment that values your expertise and initiative. Apply today and be part of our journey to revolutionise the fintech landscape.