Super.com is a Toronto-founded savings app that offers a $15 monthly Super+ membership providing hotel discounts, cashback, prescription discounts, cash advances, and credit-building tools.
<div class="content-intro"><p>We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.</p></div><p><strong>Design Manager — Manage & Transact</strong></p> <p class="font-claude-response-body break-words whitespace-normal">We are looking for a <strong>Design Manager</strong> to join our Product Design team and own the design direction for our Manage & Transact area at Super. In this role, you will lead a team of product designers working on the core transactional experiences that sit at the heart of the Super product — account management, deposits and withdrawals, transaction history, identity and verification flows. These are high-stakes, high-frequency touchpoints that directly affect customer trust, retention, and commercial performance.</p> <h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">What the role involves</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Lead, manage and develop a team of product designers working across the Manage & Transact area.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Set the design direction and quality bar for account, payment, identity, and transactional experiences across web and native platforms.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Build a high-performing team — run regular 1:1s, set clear expectations, give direct feedback, support each designer's growth and career development, and drive programmes to close capability gaps through systems and rituals that raise the team's collective capability.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own discovery and strategy for your area — frame the right problems, challenge the scope when needed, and build conviction around the design direction with cross-functional leadership partners.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate closely with senior Product, Engineering, Data, Research and Compliance stakeholders; manage up effectively, create clear escalation paths when needed, and champion responsible gaming and regulatory design standards — ensuring design decisions are compliant, considered and in the customer's interest.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Drive design consistency and quality across multiple product teams; monitor output, identify systemic issues before they compound, and build cases for design improvements that connect design outcomes to business performance.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Establish strong AI working practices within your team, including prompting standards, output-review norms and responsible use in high-stakes transactional contexts.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Contribute to Super's broader design culture through hiring, process improvements, external presence, and by defining what great design leadership looks like.</li> </ul> <h3 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">What we are looking for</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven experience leading and developing product design teams, with a strong track record of both team health and design output.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deep product design experience, with a portfolio demonstrating end-to-end design thinking across complex, high-stakes digital products.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience owning design strategy for a product area — not just executing, but framing problems, shaping roadmaps, and influencing direction at a leadership level.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong commercial awareness — ability to link design decisions to business outcomes, build investment cases, and take ownership of team-level results.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent stakeholder management and communication skills, comfortable influencing at exec level, navigating conflicting priorities, and aligning cross-functional partners across large organisations.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong experience designing transactional, financial or identity-related digital experiences, with a deep understanding of trust signals, error handling, edge cases and compliance constraints.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">A high bar for craft — opinionated on what great visual and interaction design looks like, and able to push quality across a team without doing all the work yourself.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience designing for regulated industries and an understanding of how to balance regulatory requirements with a great customer experience.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to operate autonomously on highly ambiguous projects, make decisive progress and generate momentum for those around you.</li> <li class="font-claude-r