Moss is a Silicon Valley startup developing an AI assistant platform.
At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions. Our team and culture make us unique — we’re driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted’s Rising 100 https://sifted.eu/rankings/b2b-saas-rising-100-2024 and LinkedIn's Top Startups https://www.linkedin.com/pulse/linkedin-top-startups-2024-20-aufstrebende-unternehmen-bjd0c/, we’re here to help propel your career and together, make Moss a lasting success. Our Product Operations team is seeking a Product Systems & AI Automation Specialist. Working closely with the Senior Product Operations Manager, you'll take concepts and turn them into working custom AI and LLM applications, automations, integrations and tools. Your responsibilities: - Build purpose-built AI agents for specific product processes: you’ll receive a clear brief (e.g. building a VoC agent, automating a synthesis workflow, etc.) and your job is to make it the best possible version: reliable, robust and built to run at scale without supervision. - Own the agents you ship: connect the right data sources, design the prompts, validate the outputs, and ensure each system runs reliably across central processes – not a quick hack, but something deeply integrated to our operational workflows, and that the team can depend on. - Administer and maintain the product team's shared tooling platforms, keeping them configured, documented and reliable so the team can depend on them. About you - Proven experience building automations or integrations using no-code/low-code platforms such as n8n, Make or Zapier. - Working grasp of REST APIs, webhooks and JSON: you can wire systems together and debug a failing integration. - You've integrated an LLM API into organisational workflows at scale, not just experimented locally, but built something that central processes can actually depend on. - Given a clear direction, you move fast and deliver without constant oversight. - You are fluent in English (German is a plus). In addition, here are the skills and attributes we are looking for: - Builder mindset: you get energised by the build, rather than the scope-definition or the brief-writing. - Low ego, high output: you’re not here to define the strategy, you’re here to execute it brilliantly. You don’t need to own the brief to care deeply about the result. - Genuinely excited by AI: you want to build with it, not just talk about it. You follow what's possible, have opinions on what works and bring that curiosity to the job every day. - Curiosity: you actively explore new tools and approaches and can pick up a new platform quickly when the work calls for it. - Reliability: when you own something, it stays owned: you document as you go and flag blockers early. What you build works at scale, and keeps working when you’re not around. About Moss Moss is a SaaS scale-up founded in Berlin, with a team of 300+ people from 50+ nationalities in 5 offices across Europe. Our ambition is bold: to power every SMB’s spend across Europe - fully digital, AI-driven, and seamlessly integrated for complete control. To date, over 5000 businesses in Germany, Netherlands and the UK use Moss’ leading spend management product, with modules such as corporate cards https://www.getmoss.com/corporate-credit-card, accounts payables https://www.getmoss.com/accounts-payable, employee cash reimbursements https://www.getmoss.com/reimbursements and procurement https://www.getmoss.com/procurement. Moss has raised a total of €180 million in funding and is backed by the most renowned tech investors including Valar Ventures, Tiger Global, Global Founders Capital, Cherry Ventures and A-Star. Be part of a culture that thrives on impact and speed, where you can take bold moves, learn fast and accomplish more. We’re a place where you can fast track your career - here's what else to expect: - Top-of-market compensation package, including equity. - Our vibrant offices are at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos. - Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits. Unless stated otherwise, benefits apply to full-time positions (interns and working students receive a tailored package). By applying for the above position, you will confirm that you have reviewed and agreed to our Data Privacy Policy https://www.getmoss.com/privacy-policy.