Principal Product Manager, Dragos Cloud

About this role

<div class="content-intro"><p><span class="TextRun SCXW107525881 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW107525881 BCX8">At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are&nbsp;</span><span class="NormalTextRun SCXW107525881 BCX8">immediately</span><span class="NormalTextRun SCXW107525881 BCX8">&nbsp;at risk.&nbsp;</span><span class="NormalTextRun SCXW107525881 BCX8">We are the global leader in&nbsp;</span><span class="NormalTextRun SCXW107525881 BCX8">xOT</span><span class="NormalTextRun SCXW107525881 BCX8">&nbsp;cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand&nbsp;</span><span class="NormalTextRun SCXW107525881 BCX8">what is</span><span class="NormalTextRun SCXW107525881 BCX8">&nbsp;at stake</span><span class="NormalTextRun SCXW107525881 BCX8">. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.</span></span><span class="EOP Selected SCXW107525881 BCX8" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":120,"335559739":160,"335559740":360}">&nbsp;</span></p></div><p><strong><span data-contrast="none">About the Role:</span></strong><span data-ccp-props="{"335559738":240,"335559739":100}">&nbsp;</span></p> <p><span data-contrast="auto">Dragos is seeking a principal-level Product Manager to lead the Cloud Platform product team, responsible for replacing the existing Customer Portal and building the unified customer experience at platform.dragos.com, backed by a centralized API layer that serves SaaS users, on-premises deployments, and machine integrations alike. This role owns the vision, roadmap, and execution to unify Dragos's distributed portals and capabilities, including WorldView threat intelligence, Neighborhood Keeper, managed services, AI, documentation, and artifact access, into a single seamless experience across cloud and hybrid on-premises deployments. You will partner closely with engineering leadership, product teams, internal stakeholders, and customers to shape and execute the platform roadmap.</span><span data-ccp-props="{"469777462":[720],"469777927":[0],"469777928":[8]}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Responsibilities</span></strong><span data-ccp-props="{"469777462":[720],"469777927":[0],"469777928":[8]}">&nbsp;</span></p> <ul> <li data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Own the vision, strategy, and quarter-over-quarter roadmap for the Dragos Cloud Platform, replacing the existing Customer Portal with a unified experience that brings every customer-facing capability together under a single login.</span></li> <li data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Define the platform architecture strategy, including the central API layer, authentication and identity approach, and how the platform consistently serves both SaaS and hybrid on-premises customers.</li> <li data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Lead the integration of Dragos's key product surfaces, including threat intelligence, community defense, managed services, AI, and compliance reporting, into the unified platform experience.</li> <li data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Own artifact delivery, fleet management, and entitlement features, giving customers a single place to download platform updates and content, monitor their on-premises deployments, and manage their product subscriptions.</li> <li data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Drive a coherent customer experience across the SaaS portal and on-premises interfaces, and define proactive service flows that surface the right support and success touchpoints at the right moment.</li> <li data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Partner with feature teams across Dragos to align on integration boundaries, shared platform services, and a consistent API surface.</li> <li data-leveltext="·" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","46976