Manager, Software Engineering - AI Assistant

About this role

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;" data-contrast="none"><span class="TextRun SCXW172170175 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW172170175 BCX0">NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and </span><span class="NormalTextRun SCXW172170175 BCX0">communications</span><span class="NormalTextRun SCXW172170175 BCX0"> from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to </span></span><a class="Hyperlink SCXW172170175 BCX0" href="mailto:hrgroup@netdocuments.co" target="_blank"><span class="TextRun Underlined SCXW172170175 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW172170175 BCX0" data-ccp-charstyle="Hyperlink">hrgroup@netdocuments.co</span><span class="NormalTextRun SCXW172170175 BCX0" data-ccp-charstyle="Hyperlink">m</span></span></a><span class="TextRun SCXW172170175 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW172170175 BCX0"> so our team members can review.</span></span></span></p> <p></p> <p>&nbsp;</p> <p><strong>About NetDocuments</strong></p> <p>At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.</p> <p>Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls.</p> <p>Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms.</p> <p>That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including:</p> <ul> <li>Four consecutive appearances on the <strong>Inc. 5000</strong> list of America's Fastest-Growing Private Companies</li> <li>Five-time <strong>Top Workplace USA</strong> winner</li> <li>Five-time <strong>Salt Lake Tribune Top Workplace</strong></li> <li>Multiple <strong>Top Workplaces Culture Excellence</strong> awards recognizing innovation, employee appreciation, work-life flexibility, and compensation &amp; benefits</li> </ul> <p>If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you.</p></div><p><strong>What You'll Do&nbsp;</strong></p> <p>The NetDocuments AI Assistant, part of ndMAX, is our flagship legal AI product: secure, DMS native AI that keeps a firm's documents inside NetDocuments while helping legal professionals analyze documents, draft and refine content, and take action through natural language, embedded where they already work, in Word, Outlook, and search. A strong security posture and deep integration with the system of record are central to how the product earns trust with legal customers.&nbsp;</p> <p>We are building the next generation of the Assistant's capabilities: intelligent, agentic AI that can take actions on a user's behalf, specialized agents for common legal tasks, and secure integrations, including support for the Model Context Protocol, that let the Assistant work across the tools legal professionals rely on.&nbsp;</p> <p>We are seeking an Engineering Manager to lead the AI Assistant engineering team through this next chapter. The work is live. We are shipping to real customers and growing the team, and you will join at a formative moment for the product, when leadership decisions, technical bets, and team building habits compound for years.&nbsp;</p> <p>This is one of the most strategically important investments NetDocuments is making, and the category is moving fast. The Engineering Manager who leads this team will help shape what the AI Assistant becomes, and grow the leadership skills and experience that pave the way for future opportunities.&nbsp;</p> <p>A few principles shape this work and the candidates we're looking for in this role:&nbsp;</p> <ul> <li>Validate, then scale. We ship to customers early, learn fast, and harden as features prove their value.&nbsp;</li> <li>AI forward. We design around what modern models and agents make possible.&nbsp;</li> <li>Customer feedback drives the roadmap. What we build next is shaped by what customers tell us matters most.&nbsp;</li> <li>Security and trust first. We build AI that respects each firm's permissions and keeps sensitive content protected on the system of record.&nbsp;</li> </ul> <p>In this role, you will:&nbsp;</p> <p><span style="text-decoration: underline;">Lead and develop a high performing team&nbsp;</span></p> <ul> <li>Lead, coach, and develop a team of approximately 5 to 6 software engineers and software test engineers.&nbsp;</li> <li>Foster a culture of trust, collaboration, accountability, and continuous improvement.&nbsp;</li> <li>Partner with recruiting to attract and hire exceptional engineering talent, includi