Manager, AI and Cloud Solutions

About this role

<div class="content-intro"><p><span class="TextRun SCXW107525881 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW107525881 BCX8">At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are&nbsp;</span><span class="NormalTextRun SCXW107525881 BCX8">immediately</span><span class="NormalTextRun SCXW107525881 BCX8">&nbsp;at risk.&nbsp;</span><span class="NormalTextRun SCXW107525881 BCX8">We are the global leader in&nbsp;</span><span class="NormalTextRun SCXW107525881 BCX8">xOT</span><span class="NormalTextRun SCXW107525881 BCX8">&nbsp;cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand&nbsp;</span><span class="NormalTextRun SCXW107525881 BCX8">what is</span><span class="NormalTextRun SCXW107525881 BCX8">&nbsp;at stake</span><span class="NormalTextRun SCXW107525881 BCX8">. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.</span></span><span class="EOP Selected SCXW107525881 BCX8" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":120,"335559739":160,"335559740":360}">&nbsp;</span></p></div><p><strong><span data-contrast="auto">About the Role</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-ccp-props="{}">Dragos is looking for a hands-on technical leader to own two of our complimentary workstreams: enterprise cloud infrastructure management and internal AI delivery. As a Manager, AI and Cloud Solutions&nbsp;on our IT team, you'll take prioritized business problems and turn them into reliable, secure, and scalable production services — while building and guiding a small team of cloud and AI engineers. Your scope spans cloud operations across AWS and Azure (architecture, security, cost, and reliability) and AI enablement (deploying AI-powered applications, integrating copilots and agents into enterprise systems, and making them production-ready). This is a hands-on builder and team leadership role for someone who thrives on turning real business problems into durable, scalable technology while also growing and guiding a small team of cloud and AI engineers.</span></p> <p><strong><span data-contrast="auto">Responsibilities</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">Implement and manage AI-powered tools, copilots, and workflow automations from POC to production, owning the full technical lifecycle including integrations with enterprise systems via APIs, webhooks, MCP servers, and core SaaS tooling.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design, deploy, and maintain cloud infrastructure on AWS and Azure, including IAM, VPCs, security groups, multi-account strategies, and cost optimization through Savings Plans and resource right-sizing.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Prioritize capabilities already available in the existing tech stack and design targeted, scalable services only when genuine gaps exist.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own reliability, observability, and security controls across all AI and cloud services, including incident response, debugging complex multi-service environments, and driving continuous improvement in partnership with the Security team.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Instrument solutions, collect adoption metrics and user feedback, and iterate based on real-world usage and business outcomes.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Supervise and mentor a team of cloud and AI engineers and contractors through 1:1s, technical guidance, work planning, sprint prioritization, and professional development.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Set clear expectations, provide ongoing feedback, conduct performance reviews, and contribute to hiring decisions for the cloud and AI engineering team.</li> </ul> <p><strong><span data-contrast="auto">Qualifications</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">3+ years of software or systems engineering experience delivering internal tools or services end-to-end (design, build, deploy, operate), including at least 1 year supervising or leading technical staff.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated expertise with AWS and Azure core infrastructure services, including serverless and data services, with the ability to architect and operate production workloads and select the right service for a given use case.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with AWS and Azure cost management practices, including Cost Explorer, Budgets, and tagging strategies to maintain visibility and control over cloud spend.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience building LLM-based applications and enterprise integrations, including APIs, MCPs, automation frameworks, and workflow orchestration.</li> <li class="font-claude-response-body whitespace-normal br