Lead Product Manager, Consumer

About the company

Posh is a NYC-based provider of a social-first digital ticketing and event management platform.

About this role

ABOUT POSH We are all social creatures, but the dominant “social” companies today have evolved into digital loneliness machines, driving isolation, anxiety, and mental health challenges around the world. Human connection is lost. Posh is a beacon guiding us back. Posh enables anyone to build an IRL community based on shared interests, while connecting consumers with the communities of people just like them. Founded by event organizers who were frustrated with the growing loneliness epidemic and the tools available to build their own event brand, we’ve built the ultimate platform for launching, monetizing, and finding IRL communities of people just like you. In just 6 years, Posh has grown to a team of 70, expanded to 8M+ users, secured $70m in venture funding, and facilitated over $350M in transactions. ABOUT THE ROLE As a Lead Product Manager at Posh, you'll own the future of the consumer app — specifically, how event discovery and social discovery work on Posh. This is one of the most wide-open, highest-leverage problem spaces in the company because you will be building the re-engagement loop that turns a single event attendee into someone who comes back to Posh again and again to find their next experience and their people across multiple verticals. You won't be handed a roadmap. Your job will be to work with UXR, design, GTM, and leadership to define what discovery means on Posh. This means running top-of-funnel product discovery and visioning work, then translating that vision into multiple concurrent, shippable bets and prototypes. Some of that means well funded, first-to-market bets with no established playbook. You'll need to be equally comfortable in ambiguous "what should this even be" territory and in disciplined, metrics-driven execution on bets we’re more confident in. Because Posh is a two-sided marketplace, none of this happens in isolation. Every discovery and engagement bet you make will stitch back to organizer success creating a successful flywheel that will help consumers and organizers who are looking to grow their businesses on Posh. This is an in-person position at our New York City office located in the heart of SoHo (5 days a week onsite). AT A HIGH LEVEL, YOU’LL BE IN CHARGE OF: - Developing and Executing Product Strategies: Lead the creation and implementation of comprehensive product strategies that align with Posh’s vision and business objectives. Define and communicate the product roadmap, prioritizing features based on customer needs, business value, and long-term impact. - Collaborating on Research, Market Insights, and Company Strategy: Work closely with UXR, GTM, design, and product to analyze market data, customer feedback, and user research to inform product decisions and justify your plan. - Leading Product Development end to end: Manage the product development lifecycle from concept to launch, working closely with cross functional teams and leadership. Ensure the timely delivery of high-quality products with clear validation plans and showcasing the ability to pivot when necessary. - Owning and Defining Metrics: Establish and own key performance metrics for Consumer, consistently. Share back a clear understanding of why specific initiatives succeed or failed with clear experimentation methods, and use this knowledge to guide future decisions. - Anticipating and Resolving Trade-Offs: Proactively address difficult trade-off decisions especially when conflicting with organizer needs, and find creative solutions as a result. Ensure that decisions made across teams are aligned and support the overall goals of the organization. - Coaching and Improving Team Expertise: Help improve the overall expertise of your team by coaching, influencing, and fostering a culture of continuous learning and improvement. Extend your deep professional knowledge beyond your current responsibilities to enhance the team's capabilities. - Stakeholder Management and Communication: Maintain strong relationships with key stakeholders, including executive leadership and partners. Effectively communicate product updates, progress, and results to various audiences, ensuring alignment and transparency across the organization. OUR IDEAL CANDIDATE: - Has 6+ years of product management experience, with ownership of discovery or growth at a consumer marketplace or social app - Has experience leading and shipping large initiatives with clear business impact. Ideally 0-1 product bets that are first to market - Demonstrated prototyping skills — you’ve bypassed lack of design or eng capacity to articulate an idea by leaning into your own ability to bring a concept to life with a prototype using AI - Can run structured top-of-funnel product discovery and visioning work (archetypes, problem mapping, strategic framing) that leads to real roadmap decisions - Has excellent communication and collaboration skills. Proven experience managing priorities between cross-functional partners. - Proactively seeks constructive criticism, and is always looking for ways to improve. - Is familiar with Agile methodologies and tools like Jira, Productboard, Linear or similar. - Has a track record of delivering successful products that drive measurable business growth. - Passionate about live events & IRL experiences Posh provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Posh is committed to providing reasonable accommodations for qual