Atomicwork provides an AI-powered modern service management platform that automates enterprise workflows and employee support through Slack and Microsoft Teams.
<p data-pm-slice="1 1 []"><strong>Atomicwork</strong> is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.</p> <p>We’re looking for <strong>an</strong> <strong>experienced Product designer </strong>to join our team and help us build our modern service management platform. This is a <strong>hybrid position</strong> based out of our <strong>Bengaluru office</strong>. We offer competitive pay to employees and practical benefits for their whole family.</p> <p>If this sounds interesting to you, read on.</p> <h3><strong>What we’re looking for (qualifications)</strong></h3> <p>We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility toward their work.</p> <ul> <li> <p>You have spent at least three years of experience designing modern applications with user-centric design principles.</p> </li> <li> <p>You have worked on B2B SaaS applications and have a good understanding of conversational experiences.</p> </li> <li> <p>You can stay on top of non-functional requirements and can build scalable design systems, responsive layouts and accessible experiences.</p> </li> <li> <p>You have hands-on experience using design tools like Figma, Sketch, Adobe XD, or Illustrator every day to get work done.</p> </li> <li> <p>You can collaborate with a team full of opinionated people and stay unbiased while presenting your ideas during brainstorming sessions.</p> </li> <li> <p>You should be able to improvise and make quick design decisions while leveraging basic design principles and common sense.</p> </li> <li> <p>You need to come in with a growth mindset and push yourself to get better every day.</p> </li> <li> <p>You have taken the time to read and understand our cultural values. Most importantly, you can collaborate with your teammates without acting like a jerk.</p> </li> </ul> <h3><strong>What you’ll do (responsibilities)</strong></h3> <ul> <li> <p><strong>Drive user research programs. </strong>You will partner with product managers to do user research interviews with real-world customers and work iteratively to refine the product over time.</p> </li> <li> <p><strong>Collaborate with product and engineering</strong>: You will co-own the product roadmap with the rest of the product and engineering teams and influence what gets prioritized for upcoming quarters.</p> </li> <li> <p><strong>Present your work to the team.</strong> You will meet with the team and our customers to present user journeys and walkthroughs to help them understand how our product works end-to-end.</p> </li> <li> <p><strong>Make decisions using product analytics.</strong> You will leverage all kinds of data at your disposal to make informed decisions about user experience and product capabilities.</p> </li> <li> <p><strong>Publish best practices. </strong>If you have a passion for writing, you can publish our design practices and discoveries on our Atomicwork blog.</p> </li> <li> <p><strong>Self-direct your work and co-own the product.</strong> You will act as an owner of the product and will have autonomy and responsibility to do what’s right for the customer.</p> </li> </ul> <h2><strong>Why we are different (culture)</strong></h2> <p>As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.</p> <ul> <li> <p><strong>Agency: </strong>Be self-directed. Take initiative and solve problems creatively.</p> </li> <li> <p><strong>Treat: </strong>Hold a high bar. Sweat the details. Build with care and discernment.</p> </li> <li> <p><strong>Ownership: </strong>We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.</p> </li> <li> <p><strong>Mastery: </strong>We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.</p> </li> <li> <p><strong>Impatience: </strong>We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.</p> </li> <li> <p><strong>Customer Obsession: </strong>We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.</p> </li> </ul> <h3><strong>What we offer (compensation and benefits)</strong></h3> <p>We are big on benefits that make sense to you and your family.</p> <ol> <li> <p><strong>Fantastic team</strong> —the #1 reason why everybody joins us. <strong></strong></p> </li> <li> <p><strong>Hybrid work</strong> — balance between working from the office and home.</p> </li> <li> <p><strong>Convenient offices </strong>— well-located offices spread over five different cities.<strong></strong></p> </li> <li> <p><strong>Flexible work timings</strong> — you get to decide how you want to work.</p> </li> <li> <p><strong>Paid time off</strong> — Unlimited sick leaves and 24 days off every year.</p> </li> <li> <p><strong>Health insurance</strong> — comprehensive health coverage for your entire family.<strong></strong></p> </li> <li> <p><strong>Great hardware </strong>— premium Apple hardware to help you do your best work. <strong></strong></p> </li> <li> <p><strong>Flexible allowances </strong>— with hassle-free reimbursements across spends.<strong></strong></p> </li> <li> <p><strong>Team events</strong> — we cover team meet-ups and celebrations for milestones.<strong></strong></p> </li> <li> <p><strong>Annual outings</strong> — for everyone to have fun together.</p> </li> </ol> <h3><strong>What next (applying for this role)</strong></h3> <ol> <li> <p>Click on the apply button to get started w