Canary Technologies provides an end-to-end mobile-web guest management platform for hotels, offering contactless check‑in/checkout, guest messaging, digital authorizations, upsells, tipping, and AI-powered guest interactions across voice, web, and text.
About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We're looking for a Lead Voice Engineer to drive the next phase of Canary's Voice AI product — the platform that handles guest calls for hotels end-to-end, from reservations and modifications to service requests and intelligent transfers. You'll own the architecture of a real-time, telephony-grounded system. You'll lead a pod of engineers, set the bar as a hands-on IC, and partner closely with Product to ship voice experiences that operate reliably at scale across major hospitality brands. The systems you design will speak directly to guests, so passion and discipline around quality, latency, and operational excellence are essential.