Lead Data Center NOC Engineer
at Armada · 251-500 employees
- Seniority
- Lead Manager
- Work model
- Remote
- Location
- United States (Remote)
- Posted
- 5d ago
at Armada · 251-500 employees
Armada is the hyperscaler for the edge delivering modular AI infrastructure and modular data centers for high-density training and inference workloads.
<div class="content-intro"><p><strong>About the Company</strong></p> <div class="x_x_Paragraph x_x_SCXW198602660 x_x_BCX0"> <p><span data-contrast="none">Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. </span></p> <p>With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.</p> <p><span data-contrast="none">Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p> </div> <p> </p></div><div class="ATS_htmlPreview"> <div> </div> <div><strong>About the role</strong></div> <p><span class="TextRun SCXW67158678 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW67158678 BCX0" data-ccp-parastyle="No Spacing">We are seeking a Lead Level 2 Data Center NOC Engineer to provide technical leadership and operational ownership across modular, edge, and distributed data center environments. This</span><span class="NormalTextRun SCXW67158678 BCX0" data-ccp-parastyle="No Spacing"> lead</span><span class="NormalTextRun SCXW67158678 BCX0" data-ccp-parastyle="No Spacing"> role acts</span><span class="NormalTextRun SCXW67158678 BCX0" data-ccp-parastyle="No Spacing"> is responsible </span><span class="NormalTextRun SCXW67158678 BCX0" data-ccp-parastyle="No Spacing">leading incident response, mentoring NOC staff, and ensuring uptime of critical infrastructure including power, cooling, and networking systems. The ideal candidate combines deep hands-on troubleshooting with strong leadership, communication, and process ownership.</span><span class="NormalTextRun SCXW67158678 BCX0" data-ccp-parastyle="No Spacing"> </span></span><span class="EOP Selected SCXW67158678 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p> </p> <p> </p> <div> <p><strong>Location</strong></p> <p>This position may be performed remotely in the U.S. The Greater Seattle Area is strongly preferred, given Armada's operations and the collaborative nature of the role.</p> </div> <p> </p> <p> </p> <p><strong>What You'll Do (Key Responsibilities)</strong></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Shift & Operational Leadership:</span></span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Act as the senior technical </span><span data-ccp-parastyle="No Spacing">lead</span><span data-ccp-parastyle="No Spacing"> on shift, guiding and supporting L1 NOC technicians.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Serve as primary escalation point for incidents until resolution or handoff to L3 Engineering.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Lead shift handovers, prioritization, and operational decision-making.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Mentor and coach junior NOC staff and support onboarding.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Represent the NOC during cross-functional incident bridges.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> <p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Incident Command & Reliability:</span></span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Serve as Incident Commander for medium to high-severity incidents.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Own end-to-end incident lifecycle: detection, triage, mitigation, communication, and resolution.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Drive root cause analysis (RCA) and corrective actions for recurring issues.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Ensure high-quality, executive-ready incident communications.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast