Junior Cloud Engineer

About this role

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD Ready to launch your cloud engineering journey by helping power the future of enterprise learning? As a Junior Cloud Engineer at Docebo, you won’t just keep systems running—you'll collaborate with seasoned mentors to automate, secure, and scale our multi-tenant AWS cloud environments. You will play a vital role in keeping our platforms robust, compliant, and rock-solid for millions of users worldwide. If you're eager to turn complex infrastructure challenges into seamless, high-impact performance, your next big adventure starts here! 🛠️ THE DAY-TO-DAY - Build the Foundation: Implement defined AWS compute, storage, networking, and IAM changes alongside senior engineers using best-in-class multi-tenant patterns. - Automate Everything: Craft and refine Infrastructure-as-Code (Terraform, CloudFormation) modules and scripts to streamline routine provisioning, maintenance, and backups. - Master Observability: Configure dynamic dashboards and alerts in tools like Datadog and CloudWatch to keep a proactive finger on overall system health. - Troubleshoot & Resolve: Dive into non-production environments to investigate issues, analyze logs and metrics, apply targeted fixes, and escalate complex puzzles when needed. - Drive Cross-Functional Synergy: Collaborate closely with Product Engineering and Site Reliability Engineering (SRE) teams to translate requirements into smooth cloud changes. - Guard the Castle: Support critical FedRAMP system patching routines, monitor security compliance dashboards, and take swift action to resolve vulnerabilities. - Document for Success: Create clear runbooks, configuration updates, and script documentation so the entire team can easily reuse and build upon your work. ⚡ YOUR SUPERPOWERS - Solid Educational Foundation: A Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent hands-on project experience. - Early Cloud Craft: 1–2 years of experience or project work in cloud or infrastructure engineering, with exposure to AWS (or another major cloud provider). - Tooling & Scripting Chops: Comfort navigating Linux, writing scripts in Bash or Python, and managing code using Git alongside CI/CD tools like GitLab CI or Jenkins. - Incurable Curiosity: A high interest in modern containerization (Docker, Kubernetes) and Infrastructure-as-Code tools such as Terraform or CloudFormation. - Growth Mindset: A strong problem-solving approach paired with an enthusiastic drive to continually elevate your cloud engineering skills. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other at either our Milan or Biassono location. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.   OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.   OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized. - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.