Product Manager

About this role

<p><strong>About Us</strong></p> <p>Scotch is building the next-generation operating system for beverage alcohol retailers — combining POS, payments, back office, and e-commerce into a platform purpose-built for liquor stores.</p> <p>We’re modernizing one of the oldest industries in the world: the $1.6T beverage alcohol market. Our platform helps retailers run more efficiently through streamlined payments, inventory management, reporting, and day-to-day operations.</p> <p>Our founders came from Skupos (acquired 2023) and Drizly (acquired by Uber). We've raised $28M from VMG Partners, First Round, Lerer Hippeau, Watchfire, and Toba Capital, with angels including the founder of Drizly and early Toast executives. Forbes has recognized Scotch as a leader in liquor retail tech. We closed a $20M Series A in 2026 off 500%+ YoY growth and $1B+ in processed payment volume.</p> <p><strong>Position Overview</strong></p> <p>We are seeking an experienced Product Manager to lead our Data Onboarding team. Onboarding is where every Scotch customer relationship begins and it's one of the hardest problems we solve. Getting a liquor retailer live means extracting years of messy data from a legacy point of sale, transforming it into something clean and trustworthy, and making install day a non-event for the store owner.</p> <p>In this role, you'll own that data experience end-to-end: the internal data pipelines that convert and validate merchant data, the internal tooling our onboarding specialists rely on, and the customer-facing product surfaces that make going live feel simple. You'll partner with a team of roughly eight engineers, onboarding specialists, and go-to-market, to turn a high-touch manual process into a scalable, increasingly automated one. You’ll report to one of our Product Directors.</p> <p><strong>Key Responsibilities&nbsp;</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li>Own the product roadmap for data onboarding — from legacy POS data extraction through conversion, validation, and go-live</li> <li>Drive automation of the data cleaning and transformation process to reduce time-to-live and cost-to-serve per install</li> <li>Improve the internal tooling and workflows our onboarding specialist team uses every day</li> <li>Ship customer-facing product changes that give retailers visibility, confidence, and control during onboarding</li> <li>Coordinate communications and cross-functional readiness for installs, and ensure they go successfully day of</li> <li>Define clear product requirements and success metrics grounded in install outcomes, specialist efficiency, and customer experience</li> <li>Chart the path toward self-serve onboarding — reimagining work done today by specialists on the retailer's behalf as something the retailer can do themselves</li> <li>Plan for scale: how onboarding holds up as our user base grows several times over</li> <li>Use AI tooling to accelerate product discovery, design, and your own process automation</li> </ul> <p><strong>Qualifications &amp; Skills</strong></p> <ul> <li>4+ years of experience as a Product Manager in software or SaaS</li> <li>Bringing prior experience with customer onboarding or implementation products</li> <li>Having worked on data problems: migration, conversion, ETL, data quality, or similar</li> <li>Thinking three steps ahead strategically while still shipping against a near-term roadmap</li> <li>Finding alignment across stakeholders with genuinely different incentives and constraints</li> <li>Advocating equally for the engineering team, the onboarding specialist team, and the customer</li> <li>Running with AI tooling to facilitate discovery, design, and personal process automation, including developing Claude skills for your own workflows</li> <li>Demonstrating strong organizational skills and attention to detail in a process where small errors compound</li> <li>Communicating effectively with both technical and non-technical audiences</li> <li>Being proactive, accountable, and comfortable with ambiguity in a startup environment</li> </ul> <p><strong>Why Scotch?</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li>Real ownership, fast: as an early product hire, you'll see your decisions become shipped features in weeks, not quarters, with a direct line of sight to customer impact</li> <li>You'll be tackling an underserved problem: modernizing retail and payments software for industries — like alcohol and wholesale distribution — that legacy platforms have largely ignored</li> <li>A small, high-caliber team means your voice shapes the roadmap directly, without layers of process between you and the decision</li> <li>Broad exposure across the stack: retail operations, payments, and developer-facing APIs, giving you range most PM roles at this stage don't offer</li> <li>A flexible remote/hybrid culture, unlimited PTO, and meaningful equity in a company still early enough that your work compounds</li> <li>We invest in modern ways of working, including using AI tools to move faster and focus your time on the problems that matter most</li> </ul> <p><strong>Compensation &amp; Benefits</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li data-section-id="u3ojhh" data-start="3691" data-end="3713">Compensation: The anticipated base salary range for this position is $150,000–$170,000. Individual offers are based on a variety of factors, including experience, skills, qualifications, and internal equity.&nbsp;</li> <li data-section-id="1lwz7u8" data-start="3774" data-end="3802">Competitive equity package</li> <li data-section-id="pmkcs8" data-start="3803" da

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