IT / OT Infrastructure Manager
- Location
- New Kensington, PA
- Posted
- 18d ago
awsazure
<h2><strong>About Re:Build</strong></h2> <p>At Re:Build, our mission is to ensure the next generation of important products are made, at scale, in America. We are laying the foundation for a better future for our customers, employees, and communities by revitalizing America's manufacturing base and creating meaningful jobs across the country, including in historically deindustrialized regions.</p> <p>We operate an advanced, end-to-end manufacturing platform that partners with industrial companies and innovators to take products from first concept to full-scale production in critical verticals including aerospace and defense, electrification, medical, energy and environment, and robotics and automation.</p> <p><strong>The way we operate is as important as the work we do. It's guided by The Re:Build Way, 16 principles that shape how we collaborate with each other, partner with our customers and vendors, and contribute to the communities where we operate. <em>(link to <a href="https://usg02.safelinks.protection.office365.us/?url=https%3A%2F%2Frebuildmanufacturing.com%2Fabout%2Frebuild-way%2F&data=05%7C02%7Cteagan.hagen%40rebuildmanufacturing.com%7C60037233e2e94b6ea7cb08defe0c1624%7Ce1a219cabf1f41d8b96204d1d62ac18e%7C0%7C0%7C639227525019191171%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=oYsnG4AhYElABO0CwVOuqb4C9S09zx6kWwPN99zfZlI%3D&reserved=0">The Re:Build Way principles</a>)</em><em><br><br></em></strong></p> <h2><strong>Who we are looking for</strong></h2> <p>We’re seeking an <strong>IT Infrastructure Manager</strong> to lead and evolve the technology foundation that enables a positive, reliable, and productive end-user experience for all Re:Builders. This role blends <strong>deep infrastructure expertise</strong> with <strong>strong people leadership</strong>, emotional intelligence, and a continuous-improvement approach.</p> <p>The ideal candidate is resilient, empathetic, and outcome-driven—someone who can balance operational excellence with long-term architectural thinking while building trust across IT and the business.</p> <h2>The Role</h2> <p>The IT Infrastructure Manager is responsible for <strong>leading the infrastructure team, overseeing day-to-day operations, and owning infrastructure design and architecture across Re:Build</strong>. This role ensures systems are <strong>secure, available, scalable, and performant</strong>, while continuously improving the way infrastructure services are delivered.</p> <p>You’ll partner closely with business leaders, IT peers, and vendors to solve today’s infrastructure challenges and design solutions that support future growth.</p> <p><strong>What you get to do!</strong></p> <h2><strong>Leadership & Team Management</strong></h2> <ul> <li>Lead, coach, and develop the Infrastructure team, fostering a positive, accountable, and service-oriented culture</li> <li>Manage staffing, scheduling, priorities, performance reviews, and professional development plans</li> <li>Ensure teams operate cohesively with minimal friction; mentor and support others across IT as needed</li> </ul> <h2><strong>Infrastructure Operations & Reliability</strong></h2> <ul> <li>Oversee all infrastructure operations, processes, and service delivery</li> <li>Ensure service levels meet or exceed agreed targets; manage escalations and breached SLAs</li> <li>Own and lead critical incident management processes and post-incident improvements</li> <li>Support the team with incident resolution, service requests, and project execution when needed</li> </ul> <h2><strong>Architecture & Engineering</strong></h2> <ul> <li>Design, review, and approve infrastructure architectures using a collaborative, business-aligned approach</li> <li>Lead design, build, test, and support activities for infrastructure solutions across the enterprise</li> <li>Ensure infrastructure standards, patterns, and documentation are current and effective</li> </ul> <h2><strong>Continuous Improvement & Metrics</strong></h2> <ul> <li>Define, validate, and communicate important infrastructure metrics and performance indicators</li> <li>Drive continuous improvement across people, processes, and systems using data-driven methods</li> <li>Maintain SOPs, work instructions, and knowledge base content; communicate changes effectively</li> </ul> <h2><strong>Planning, Governance & Vendors</strong></h2> <ul> <li>Contribute to IT planning, budgeting, forecasting, and vendor management</li> <li>Ensure infrastructure aligns with security, compliance, and regulatory requirements</li> <li>Monitor end-user satisfaction and feedback, translating insights into actionable improvements</li> </ul> <h2><strong>What you bring to the Team</strong></h2> <h2><strong>Education & Experience</strong></h2> <ul> <li>Bachelor’s degree in Information Technology or a related field, or equivalent practical experience</li> <li>7+ years of experience designing, building, supporting, and troubleshooting enterprise infrastructure</li> <li>5+ years of experience leading and managing infrastructure teams</li> <li>Current IT industry certifications are a plus</li> </ul> <h2><strong>Deep Core Technical Expertise</strong></h2> <ul> <li><strong>Servers & Virtualization:</strong> Server hardware, Microsoft Server, VMware, Hyper-V</li> <li><strong>Cloud Platforms:</strong> Microsoft Azure, AWS, Google Cloud</li> <li><strong>Core Services:</strong> Active Directory, DNS, DHCP, file/print, certificates, identity services</li> <li><strong>Storage, Backup & Recovery</strong></li> <li><strong>Complex Environments:</strong> Multi-tenant, multi-cloud, multi-domain, multi-forest</li> <li><strong>Endpoint & Device Management:</strong> PCs, Macs, peripherals, printers, Intune</li> <li><strong>Microsoft 365 & End-User Technologies:</strong> Exchange, SharePoint, Teams,