Infrastructure Engineer focused on Observability and GCP

About this role

<div class="description content"> <p><strong>Location:</strong> Chile</p> <p><strong><span class="">Work Modality: </span></strong>This is a remote role, but candidates must be based in Chile for occasional on-site visits to the client.</p> <p data-path-to-node="2,0">For this specific position, we consider the Site Reliability Engineer (SRE) role to be part of our Infrastructure Engineer profile.</p> <p data-path-to-node="2,1">Infrastructure Engineers help clients build and evolve systems that client organizations use to deliver and run software. They are comfortable working within teams of people with diverse roles and levels of experience to find solutions that meet the needs of the organization. They combine technical expertise and understanding with consideration of different situational needs. They champion technical quality and effective ways of working as a means to better outcomes for clients, rather than an end in themselves. They help clients to understand agile ways of working and DevOps as a mindset for collaboration</p> </div> <h2 id="job-responsibilities">Job responsibilities</h2> <div class="job-responsibilities content"> <ul> <li>You will work within teams to launch projects through hands-on implementation, evaluate existing infrastructure and drive improvements.</li> <li>You will explore the client’s needs and collaborate on building a technical roadmap and impactful solution that will support their ambitious business goals.</li> <li>You will help shape and build Thoughtworks’ cloud and infrastructure practice through collaboration with other practitioners, business development, marketing and capabilities development teams.</li> <li>You will ensure and build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages of the process.</li> <li>You will take a proactive role in monitoring and ensuring that technical expectations of deliverables are consistently met on projects.</li> <li>You will provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites.</li> <li>You will establish trusting and thoughtful partnerships with a client’s engineering leadership.</li> <li>You will adjust and suggest innovative solutions to current constraints and business policies.</li> </ul> </div> <h2 id="job-qualifications">Job qualifications</h2> <div class="job-qualifications content"> <h3 id="technical-skills">Technical Skills</h3> <div class="qualifications inner-content"> <ul> <li><span class="">You can contribute to the design and implementation of enterprise and/or web-scale hosting platforms&nbsp;</span><strong><span class="">using Google Cloud Platform (GCP)</span></strong><span class="">&nbsp;and can administer application servers, web servers, and databases.</span></li> <li>You have experience working with software delivery teams, and understand DevOps philosophies, Agile methods, <strong>Infrastructure as Code</strong> and how to apply them to your work.</li> <li>You’ve previously worked with monitoring and <strong data-path-to-node="4,0" data-index-in-node="45">observability</strong> systems, including <strong data-path-to-node="4,0" data-index-in-node="78">Grafana</strong>, for availability, performance or security.</li> <li>You have a solid understanding of telemetry attributes and <strong>observability semantic conventions</strong> to ensure structured data and effective monitoring.</li> <li>You have a deep understanding of cloud and virtualization platforms, infrastructure automation and application hosting technologies.</li> <li>You have a history of working with at least one IaaS cloud platform, and two or more application runtime platforms including physical servers, virtual servers, container clusters, serverless and databases.</li> <li>You can write scripts using at least one scripting language and are comfortable building one or more of: Linux servers, Windows servers, or container clusters.</li> <li>You have experience with continuous integration and continuous delivery tools with different tech stacks.</li> <li>You have an understanding of security concerns, threats and approaches for dealing with them, including infrastructure platform vulnerabilities, secrets management, network security and software supply chain security.</li> <li>Bonus points if you have experience with unit testing and automated testing tools, stress and performance testing.</li> </ul> </div> <h3 id="professional-skills">Professional Skills</h3> <div class="skills inner-content"> <ul> <li><span class="">You have strong communication skills in <strong>English</strong> and thrive when working collaboratively with diverse, multinational teams.</span></li> <li><span class="">You love creating robust, scalable, flexible and relevant solutions—</span><strong><span class="">especially on Google Cloud Platform (GCP)</span></strong><span class="">—that help transform businesses and industries.</span></li> <li>You genuinely enjoy interacting with teammates from across the business and have a knack for communicating technical concepts to nontechnical audiences.</li> <li>You’re comfortable partnering directly with infrastructure technicians, support and network analysts, security analysts, system administrators and/or IT managers to design technical strategies while simultaneously collaborating with senior IT groups in an advisory capacity.</li> <li>You adapt effortlessly to uncertainty, embrace change, and confidently make decisions with limited information to achieve positive outcomes.</li> </ul> </div> </div> <h2 id="important-things">Other things to know</h2> <div class="important-things content"> <h3>Learning &amp; Development</h3> <div class="inner-content"> <p>There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation c