Head of Engineering, Developer Experience
at Tide · 1001-5000 employees
Debt Financing · $134M · Jan 2026
- Seniority
- Lead Manager
- Location
- India, Delhi NCR
- Posted
- 5d ago
pythonjavaspringawsgcpkubernetesterraformci/cd
at Tide · 1001-5000 employees
Tide is a London-based fintech platform that offers SMEs digital business accounts, payments, invoicing, accounting integrations, expense management and embedded lending products through a single interface.
<div class="content-intro"><h3><strong>A</strong><strong>BOUT TIDE</strong></h3> <p>At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.</p> <p>Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.</p> <p>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.</p> <p><strong>Tide facts:</strong></p> <ul> <li>Tide is available for UK, Indian, German and French SMEs</li> <li>Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly</li> <li>Over $300 million raised in funding</li> <li>Over 2,800 Tideans globally</li> <li>Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026</li> <li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg</li> </ul></div><h3>ABOUT THE TEAM: </h3> <p>The Platform Engineering team builds the tools, infrastructure and ‘golden paths’ that let Tide’s engineers ship safely and quickly. We own everything from CI/CD pipelines and developer tooling to Tide’s service catalogue, including the Developer Productivity function, and our mission is to make the right way the easy way for every engineer at Tide — human or AI agent.</p> <h3><br>ABOUT THE ROLE: </h3> <p>As Head of Developer Experience, you will report directly to the Director of Platform Engineering and be responsible for how every engineer at Tide builds, tests and ships software. You will:</p> <ul> <li>Own the Developer Experience strategy for Tide, setting the vision and roadmap for developer tooling, CI/CD and the internal platform.</li> <li>Lead the design, build and continuous improvement of CI/CD pipelines and developer tooling, reducing friction and lead time across the software delivery lifecycle.</li> <li>Define, track and report on DevEx and engineering productivity metrics (e.g. DORA, SPACE), using data to identify bottlenecks and prioritise investment.</li> <li>Own and evolve Tide’s service catalogue (Backstage), establishing it as the single source of truth for the ICT Asset Register and driving adoption across engineering.</li> <li>Manage the Developer Productivity function, responsible for building and maintaining Java/Spring and Python ‘paved road’ templates that give product teams a fast, secure and consistent way to start new services.</li> <li>Own the internally developed libraries for authentication and other common functionality, ensuring they are well documented, kept up to date, and widely adopted across product teams.</li> <li>Build, lead and mentor a team of platform, developer experience and developer productivity engineers, fostering a culture of ownership, craftsmanship and continuous improvement.</li> <li>Prepare Tide’s engineering platform for agentic development, ensuring our tooling, paved roads and guardrails allow AI coding agents (e.g. Claude Code) to contribute safely and effectively alongside human engineers.</li> <li>Define the platform, tooling and operating model for running AI-developed applications in production, covering observability, security, testing and governance for agent-authored code.</li> <li>Partner closely with engineering leaders, security and compliance stakeholders across Tide’s product and platform teams to identify friction points and shape the platform roadmap.</li> </ul> <h3><br>WHAT WE ARE LOOKING FOR: </h3> <p>Tide is seeking an experienced Head of Developer Experience to lead our efforts in making our engineers as productive and effective as possible. The ideal candidate will have:</p> <ul> <li>A proven track record leading Developer Experience, Platform Engineering or DevOps/SRE teams at scale.</li> <li>Hands-on experience building and operating CI/CD pipelines and developer tooling in a modern cloud environment.</li> <li>Experience with Backstage, or a comparable internal developer portal / service catalogue tool, including rollout and adoption.</li> <li>Experience running a developer productivity or paved-road function, including building and maintaining project templates (e.g. Java/Spring, Python) and shared libraries (e.g. authentication, common functionality) used by product teams.</li> <li>Working knowledge of engineering productivity frameworks such as DORA metrics or SPACE, and experience using them to drive improvement.</li> <li>Familiarity with agentic and AI-assisted development tools (e.g. Claude Code, GitHub Copilot), and a point of view on the guardrails, governance and infrastructure needed to run AI-developed applications safely in production.</li> <li>Strong people leadership skills, with a track record of building, growing and developing high-performing engineering teams.</li> <li>Excellent communication and stakeholder management skills, able to influence engineering leaders across multiple teams and locations.</li> <li>Experience in financial services or another regulated, technology-driven scale-up environment is a plus.</li> </ul> <p><strong><br>OUR TECH STACK</strong></p> <p>Our platform and developer experience tooling includes: Terraform, Helm, Crossplane, Kubernetes (K8S), GitHub, AWS, GCP, Claude, and Backstage as our developer portal and service catalogue. Our product teams build on Java/Spring Boot and Python.</p> <h3><br>WHAT YOU’LL GET IN RETURN: </h3> <ul> <li>Competitive Compensation - &