GTM Systems Engineer

About the company

Nivoda is a London- and New York–headquartered B2B marketplace that lets jewellery retailers source, finance and manage millions of diamonds and gemstones from a single platform.

About this role

GTM SYSTEMS ENGINEER Location: Boston, London, Amsterdam, Stockholm NIVODA: WHERE INNOVATION AND GEMSTONES MEET At Nivoda, we help jewellery retailers and gemstone suppliers trade more easily. Our B2B marketplace connects jewellery businesses of all sizes with global diamond and gemstone supply. Nivoda has more than 400 employees across the world. Our platform helps buyers and sellers trade diamonds and gemstones securely, efficiently and at competitive prices. THE DATA & FINANCIAL PLATFORM TEAM The Data & Financial Platform team owns Nivoda's data platform plus the shared financial capabilities of the marketplace. Its job is to make core data and financial systems reliable, useful and scalable. This role sits in the team but works day to day with GTM. You will work with the Head of Data, engineers, analysts, Sales and Marketing as we rebuild Nivoda's GTM infrastructure. ABOUT THE ROLE Nivoda is rebuilding its GTM infrastructure. Too much of the funnel still relies on manual steps, disconnected tools and fragile hand-offs. This role exists to replace them with reliable systems and automation. You will work across our platform, GTM Engine, Salesforce, Customer.io http://Customer.io, enrichment services, Snowflake and other tools. Salesforce is an important integration point, but you will not own it. Start with the problem, choose the simplest sensible approach, then build or configure what is needed. This is a hands-on engineering role working closely with the Head of Data and experienced engineers. You will have context and clear priorities, with room to work through the detail, propose an approach and ship it safely. WHAT WOULD YOU BE DOING? - Work with GTM stakeholders to turn unclear process requests into clear technical requirements and a sensible implementation approach. - Build integrations, customer or prospect event flows, automations and changes to our GTM Engine. Use APIs, webhooks, queues, scheduled workflows or small services where they fit. - Choose build, buy or configure based on the problem. Prefer native platform capability first, tooling or middleware second, custom code where it creates real value. - Build for production from the start. Test common failure paths, handle duplicates and retries, then add the monitoring needed to spot problems quickly. - Ship and support what you build using version control, code review and safe deployment. Help troubleshoot or recover failures after launch. - Work with Salesforce, other platform owners and our Commercial Data Analyst to integrate cleanly while making sure systems emit the data needed to measure performance. - Document important flows, decisions and recovery steps so the stack does not depend on one person. WHAT DO WE NEED FROM YOU? - 2+ years in software, systems or integration engineering. You have shipped real integrations or services using APIs, webhooks or event-driven systems. - Solid programming ability in Python, JavaScript or TypeScript. Working SQL plus confidence using Git and code review. - Experience integrating with business systems such as CRM, payments, finance, marketing or operations platforms. Salesforce experience is useful but not required. - You can work directly with non-technical stakeholders. You can challenge an unclear request and turn the underlying need into something buildable. - You can learn unfamiliar systems quickly, then choose the simplest solution that will hold up in production. - You think about failure cases such as unavailable APIs, duplicate records or conflicting updates before they become production problems. NICE TO HAVE - Experience at a marketplace or a company selling to small businesses at volume. - Hands-on time with an iPaaS or workflow tool such as n8n, Zapier or Workato. - Familiarity with tools in our stack such as Snowflake, Customer.io http://Customer.io, Gong, Clay or similar systems. - Experience with cloud runtimes, CI/CD, observability or production support. OUR CULTURE AND WHAT WE OFFER - Flexible working hours and a vibrant company culture - Private health insurance - Opportunities for growth and learning - Flexible compensation card (meals, transport, childcare) - Unlimited holiday allowance - The chance to join during an exponential expansion phase EQUAL OPPORTUNITY Nivoda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if it seems you don't meet 100% of our musts, don't let that stop you: we would still love to hear from you. Please submit your CV in English. Not the right role for you right now? Join the Nivoda Talent Pool and we will keep you in mind for future opportunities.