Engineering Manager - Consumer Product (Event)

About this role

<div class="content-intro"><p>StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.</p></div><p data-start="0" data-end="89">StubHub is hiring an Engineering Manager to lead a high-impact team responsible for building the performer landing and event selection experiences used by millions of fans across web and mobile. This is a technical leadership role focused on driving consumer and business outcomes through strong execution, product thinking, and people leadership. You’ll be expected to deliver high-quality consumer experiences, build a high-performing team, and raise the bar across engineering quality, performance, and impact.</p> <p data-start="0" data-end="89"><em data-start="36" data-end="89">Location: Hybrid (3 days in office/2 days remote) – New York City, NY</em></p> <p data-start="595" data-end="1228"><strong data-start="595" data-end="613">About the Team:</strong></p> <p data-start="53" data-end="469">The Consumer Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling StubHub’s mission to become the global destination for accessing live event experiences by crafting the product experience that millions of fans interact with every day.&nbsp;</p> <p data-start="471" data-end="947" data-is-last-node="" data-is-only-node="">Within CX, the <strong>Events </strong>team focuses on the critical moment when a fan moves from exploring to choosing the perfect event for their favorite artist, team, or tournament. This is where curiosity turns into commitment. By combining thoughtful design, resilient engineering, and data-driven experimentation, the Events team creates experiences that build trust, spark excitement, and drive conversion—ultimately helping bring more people to more live events around the world.</p> <p data-start="1230" data-end="1665"><strong data-start="1230" data-end="1255">Why This Role Matters:</strong><br data-start="1255" data-end="1258">You’ll work on one of StubHub’s most visible and impactful consumer surfaces, serving as a major entry point from paid search and other high-intent traffic sources. The systems and experiences your team builds directly affect conversion, retention, and GMS by improving how fans move from selection to purchase. This is a high-visibility role with strong cross-functional collaboration and clear, measurable impact on how fans experience StubHub.</p> <p><strong><span data-contrast="auto">What You’ll Do:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}">&nbsp;</span></p> <ul> <li><strong><span data-contrast="auto">Drive measurable impact:</span></strong><span data-contrast="auto"> Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Lead through execution:</span></strong><span data-contrast="auto"> Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Raise the bar on talent density:</span></strong><span data-contrast="auto"> Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Promote data-driven decisions:</span></strong><span data-contrast="auto"> Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Own technical quality:</span></strong><span data-contrast="auto"> Champion system design, code quality, reliability, and long-term maintainability across your domain.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Foster team health:</span></strong><span data-contrast="auto"> Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Partner across the business:</span></strong><span data-contrast="auto"> Collaborate with Product, Design, and Data to align on priorities, coordinate dependencies, and deliver business-critical initiatives.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">What Success Looks Like:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551