Engineering Manager, AI Intake

About this role

<div class="content-intro"><p>Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.</p> <p>Join our team and make a difference in patient care.</p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About the Team</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You will be joining a team focused on leveraging AI to automate document ingestion and data extraction, eliminating manual entry and accelerating the qualification process to deliver faster, more reliable HME order turnarounds and a seamless patient experience.<strong><br><br>About the Role</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We are seeking an engineering manager to grow our engineers and our engineering practice. We believe in practicing managers, who want to contribute to the code as well as grow engineers. This role will be responsible for coaching up to 5 engineers in growing their career and contributing code and coding practice to a team.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Responsibilities</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Coach and Mentorship: Manage up to 5 engineers, prioritizing their career growth, technical development, and day-to-day support.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Team Execution &amp; Delivery: Take accountability for your team's goals and roadmap execution. Proactively identify and remove blockers to keep projects moving efficiently.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strategic Technical Oversight: Review Architecture Decision Documents (ADDs), conduct pre-launch risk assessments, and ensure systems align with company goals.&nbsp;</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Technical Shaping: Lead early technical discovery, feasibility analysis, and capacity estimation for future projects.&nbsp;</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain Relevance: Stay close to the code through regular PR reviews, design discussions, and incident retrospectives</span></li> <li><span style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 16px;">Targeted Contributions: Allocate 10-20% of your time to technical work, prioritizing pairing and targeted tickets over daily feature development.</span></span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Engineering Excellence: Guide engineering practices across teams using agile methods, TDD, and robust software design principles.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Stakeholder Management: Act as the primary representative and point of contact for your team, ensuring clear communication with Product, Design, leadership, and cross-functional partners.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Requirements</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Professional programming experience with open source languages&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Minimum of 5 years of experience delivering software in a production environment</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Minimum of 2 years of management experience</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Must reside in the U.S.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Nice to Have</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Professional experience with Ruby on Rails</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Professional experience with React or TypeScript</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with automated evaluation and testing of LLM powered workflows</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with LangSmith or similar tools for observability and evaluation</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Familiarity with prompt engineering and prompt lifecycle management</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Familiarity with LangGraph, AutoGen, or other agent orchestration frameworks</sp