Director – Strategy, Partnerships, AI, CRM & Customer Transformation (all genders)
at Valtech
- Seniority
- Director Plus
- Location
- Baden
- Posted
- 5d ago
go
at Valtech
<p><span class="TextRun SCXW246265904 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW246265904 BCX0">Why Valtech? </span><span class="NormalTextRun SCXW246265904 BCX0">We’re</span> <span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW246265904 BCX0">the</span> <span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW246265904 BCX0">experience</span><span class="NormalTextRun SCXW246265904 BCX0"> innovation company </span><span class="NormalTextRun SCXW246265904 BCX0">- </span><span class="NormalTextRun CommentStart SCXW246265904 BCX0">a</span><span class="NormalTextRun SCXW246265904 BCX0"> trusted partner</span><span class="NormalTextRun SCXW246265904 BCX0"> to the world’s most recognized brands. To our people we offer </span><span class="NormalTextRun SCXW246265904 BCX0">growth opportunities, </span><span class="NormalTextRun SCXW246265904 BCX0">a </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW246265904 BCX0">values</span><span class="NormalTextRun SCXW246265904 BCX0">-driven culture, </span><span class="NormalTextRun SCXW246265904 BCX0">international </span><span class="NormalTextRun SCXW246265904 BCX0">careers</span><span class="NormalTextRun SCXW246265904 BCX0"> and the chance to shape the future of experience.</span></span><span class="EOP CommentStart SCXW246265904 BCX0" data-ccp-props="{}"> </span></p> <h3><strong><span data-contrast="auto">The opportunity</span></strong></h3> <p><span data-contrast="auto">At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">We are proud of:</span><span data-ccp-props="{}"> </span></p> <ul> <li><a href="https://www.valtech.com/work/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025" target="_blank"><span data-contrast="auto"><span data-ccp-charstyle="Hyperlink">The work we do and the innovation we drive</span></span></a><span data-ccp-props="{}"> </span></li> <li><a href="https://www.valtech.com/career/our-values/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025" target="_blank"><span data-contrast="auto"><span data-ccp-charstyle="Hyperlink">Our values of share, care </span><span data-ccp-charstyle="Hyperlink">a</span><span data-ccp-charstyle="Hyperlink">nd dare</span></span></a><span data-ccp-props="{}"> </span></li> <li><a href="https://www.valtech.com/valtech-as-workplace/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025" target="_blank"><span data-contrast="auto"><span data-ccp-charstyle="Hyperlink">A workplace culture that fosters creativity, diversity and autonomy</span></span></a><span data-ccp-props="{}"> </span></li> <li><a href="https://www.valtech.com/about/offices/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025" target="_blank"><span data-contrast="auto"><span data-ccp-charstyle="Hyperlink">Our borderless, global framework, </span><span data-ccp-charstyle="Hyperlink">which enables </span><span data-ccp-charstyle="Hyperlink">seamless collaboration</span></span></a><span data-ccp-props="{}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span></p> <h2><strong><span data-contrast="auto">Role Purpose </span></strong><span data-ccp-props="{}"> </span></h2> <p>The Director - Strategy, Partnerships, AI, CRM & Customer Transformation (all genders) leads strategic client engagements at the intersection of artificial intelligence, customer experience, CRM, strategic partnerships, and business transformation. The role helps clients define and execute transformation strategies that deliver measurable business outcomes while growing Valtech's AI, CRM, Customer Transformation, and partner ecosystem capabilities. The position combines executive advisory, strategy definition, partnership development, practice leadership, business development, and delivery oversight.</p> <p><strong>Positioning</strong></p> <p>A client-facing leadership role focused on strategy, AI-enabled customer transformation, CRM modernization, strategic partnerships, consulting growth, and delivery excellence within Valtech.</p> <h2><span data-contrast="auto">Key Accountabilities</span></h2> <div><strong>Strategy & Market Leadership</strong></div> <ul> <li>Define the strategic direction for AI, CRM, customer transformation, and partnership-led growth initiatives</li> <li>Translate market trends, client priorities, and emerging AI capabilities into differentiated Valtech propositions</li> <li>Develop strategic roadmaps that connect business value, customer experience, technology modernization, and operating model change</li> </ul> <div><strong>Client Leadership</strong></div> <ul> <li>Serve as a trusted advisor to C-level stakeholders on AI, CRM, customer transformation, partnership opportunities, and digital business strategy</li> <li>Lead executive workshops and transformation programs from strategy through implementation</li> <li>Drive business value realization and long-term client partnerships</li> </ul> <div><strong>AI & Transformation Consulting</strong></div> <ul> <li>Define AI adoption strategies and enterprise transformation roadmaps align