Director of Product Management - AI
at CommerceIQ
- Seniority
- Director Plus
- Location
- Mountain View, California, United States
- Posted
- 14d ago
at CommerceIQ
<div class="content-intro"><h2><strong>The Company</strong></h2> <p>CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping <strong>AI agents</strong> for content, media, and sales into the workflows of the Fortune 100 every week.</p> <div style="background-color: #1a2a6c; border-radius: 6px; margin: 16px 0; padding: 4px 0; overflow: hidden;"> <table cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 25%; padding: 16px 8px; vertical-align: top;"> <div style="font-size: 20px; font-weight: bold; color: #ffffff;">2,200+</div> <div style="font-size: 12px; color: #b0b8d8; margin-top: 4px;">Customers</div> </td> <td style="width: 25%; padding: 16px 8px; vertical-align: top;"> <div style="font-size: 20px; font-weight: bold; color: #ffffff;">10 of Top 12</div> <div style="font-size: 12px; color: #b0b8d8; margin-top: 4px;">CPG Companies</div> </td> <td style="width: 25%; padding: 16px 8px; vertical-align: top;"> <div style="font-size: 20px; font-weight: bold; color: #ffffff;">900+</div> <div style="font-size: 12px; color: #b0b8d8; margin-top: 4px;">Retailers Connected</div> </td> <td style="width: 25%; padding: 16px 8px; vertical-align: top;"> <div style="font-size: 20px; font-weight: bold; color: #ffffff;">$200M+</div> <div style="font-size: 12px; color: #b0b8d8; margin-top: 4px;">Raised</div> </td> </tr> </tbody> </table> </div> <p>Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO.</p></div><p><strong>The Role:</strong></p> <p>CommerceIQ is pioneering a new frontier in retail tech by building the <strong>Retailer Copilot with Agents</strong>. This is a next-generation AI platform to empower retail teams with intelligent, autonomous workflows.</p> <p>We’re seeking a curious, hands-on, and customer-obsessed <strong>Director of Product Management</strong> with an AI focus to join our incubation team. You’ll be at the intersection of cutting-edge LLM technologies and real-world retail execution problems, helping conceptualize, prototype, test, and scale agent-based solutions across our customer base. <span style="text-decoration: underline;">A note that this is an individual contributor role.</span></p> <p>If you thrive in zero-to-one environments, love working at the bleeding edge of AI, and enjoy sitting down with customers to dig into their workflows and co-create the future, this role is for you.</p> <h2><strong>Why Join Us</strong></h2> <ul> <li>Be part of <strong>CommerceIQ’s newest frontier</strong>, shaping the AI agent ecosystem for retail.<br><br></li> <li>Work directly with visionary leaders and founding engineers.<br><br></li> <li>Build products with real impact that are tested and deployed with Fortune 500 brands.<br><br></li> <li>Get full exposure to AI, product, customer, and GTM strategy.</li> </ul> <p> </p> <p><strong>Location / Travel:</strong></p> <ul> <li><em>This is an onsite role based out of our Mountain View, CA headquarters.</em><em> </em><em>You will be expected to work onsite 5 days per week if hired.</em></li> </ul> <p> </p> <p> <strong>What You'll Do:</strong></p> <h3><strong>AI-Native Product Thinking</strong></h3> <ul> <li>Identify and validate customer pain points that are ripe for agent-based automation.<br><br></li> <li>Own the AI-first product strategy: leverage LLMs, fine-tuning, RAG, and tool use to craft intelligent workflows.<br><br></li> <li>Design and evaluate product concepts with agentic behavior, personalization, and embedded intelligence.<br><br></li> </ul> <h3><strong>Rapid Prototyping & Testing</strong></h3> <ul> <li>Create and test AI-driven prototypes, either hands-on or with the support of forward-deployed engineers.<br><br></li> <li>Drive quick iteration cycles using real customer feedback, eval metrics, and qualitative insights.<br><br></li> <li>Build a repeatable framework to test and prioritize use cases and agent behaviors.<br><br></li> </ul> <h3><strong>Customer Discovery & Co-Creation</strong></h3> <ul> <li>Lead deep-dive discovery sessions with senior retail & e-commerce stakeholders.<br><br></li> <li>Translate ambiguous customer workflows into structured agent-enabled solutions.<br><br></li> <li>Evangelize concepts early and build conviction with pilot partners.<br><br></li> </ul> <h3><strong>Use Case Library & Playbooks</strong></h3> <ul> <li>Develop a structured, living library of agent use cases across functions and retailers.<br><br></li> <li>Create internal playbooks and blueprints for agent design, AI evaluation, and success criteria.<br><br></li> </ul> <h3><strong>Cross-Functional Execution</strong></h3> <ul> <li>Collaborate closely with Applied AI, Forward Deployed Engineering, Design, and GTM teams.<br><br></li> <li>Operate as a mini-CEO of your use cases, from exploration to launch and customer adoption</li> </ul> <p> </p> <p><strong>What