Director Engineering Operations
- Seniority
- Director Plus
- Work model
- Remote
- Location
- New York, New York, United States; Remote U.S; Washington, District of Columbia, United States
- Posted
- 6d ago
ci/cd
<p><span data-contrast="auto">You’re a strategic operator who loves turning complex engineering organisations into high-performing, data-driven machines. In this role, you will shape the operating rhythm for an 800-person global engineering org in a high-growth SaaS environment, using metrics, portfolio visibility and AI-enabled tooling to drive predictable, high-quality delivery at scale. You’ll sit at the intersection of strategy, data, delivery and culture, giving senior leaders the insight and frameworks they need to make better decisions, faster.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">You’ll own engineering performance dashboards and success metrics, optimise workflows and tools (Jira, Confluence, GitHub, CI/CD), and lead cross-functional initiatives that span Product, Design, QA and Customer Success. You’ll also build and mentor a globally distributed team, influence senior stakeholders and embed continuous improvement across the organisation. If you’re excited by high visibility, broad scope and meaningful impact, keep reading.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Here’s</span><span data-ccp-parastyle="heading 3"> a breakdown of what </span><span data-ccp-parastyle="heading 3">you’ll</span><span data-ccp-parastyle="heading 3"> do</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335551550":6,"335551620":6,"335559738":281,"335559739":281}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Architect and own the engineering operating cadence (QBRs, monthly business reviews, strategic planning and org-wide communications) to drive clarity and alignment.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":0,"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Define and maintain engineering success metrics and performance dashboards, turning complex datasets into clear, actionable insights for senior leadership and the Board.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":0,"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Maintain a portfolio-level view of major engineering initiatives, flagging risks early and standardising delivery frameworks to improve predictability and quality.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":0,"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Optimise engineering tools, workflows and automation (including CI/CD and AI-driven tools) to increase velocity, reliability and decision quality.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":0,"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Lead horizontal, cross-functional programmes (for example cloud migrations, GRC frameworks, GenAI adoption) that require alignment across Engineering, Product and customer-facing teams.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":0,"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Build, mentor and develop a globally distributed Engineering Operations and Program Management team, fostering a culture of accountability, continuous improvement and data-driven decision making.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":6,"335551620":6,"335559738":0,"335559739":0}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">These are the essentials </span><span data-ccp-p